Program Finance & Operations Officer

Trócaire is an international NGO. We work with local partners in the world’s most at-risk communities and with people in Ireland to tackle the underlying causes of poverty and injustice and respond to the crises they create. Together we bring about positive and lasting change for a just world. Trócaire works in up to 20 countries across Africa, Asia, Latin America and the Middle East. We work towards five goals:

• Promote Access to Justice;
• Achieve Climate & Environmental Justice;
• Ensure Women & Girls’ Protection, Voice & Influence;
• Save Lives and Protect Human Dignity and
• Mobilise the Public on the island of Ireland to achieve Global Justice.

Find out more about the organisation at www.Trócaire.org

The Trócaire works through local partners and focuses on delivering an integrated humanitarian response that includes the provision of basic, food security, livelihood, and protection assistance and strengthening social cohesion within local communities. As a partnership agency, Trócaire works with a portfolio of local partner organisations to strengthen their capacities to deliver humanitarian assistance in a way that ensures compliance with international standards.

Trócaire is seeking to recruit a Programme Finance and Operational Officer to be based in Damascus, Syria.

The purpose of the Programme Finance and Support Officer role is to provide financial and operational support to the Programme Finance Coordinator in overseeing partnership and programme finances related to Syria projects.

The position holder will support financial documentation review, budget monitoring, compliance verification, supplier reconciliation processes and tracking of partner reporting requirements, and will undertake administrative finance functions.

The role will also support procurement coordination, supplier mapping, logistics follow-up and operational access processes under the guidance of the Support Services Coordinator.

The position holder will be part of the Finance and Admin team, contributing to strengthened internal controls, supply chain transparency and operational efficiency, while ensuring compliance with Trócaire and donor policies and procedures.

Key responsibilities:

Program Financial Management

• Support the Programme Finance Coordinator in reviewing partner financial reports, ensuring mathematical accuracy, alignment with approved budgets and compliance with Trócaire and donor requirements.
• Conduct spot checks and assist in verifying supporting documentation submitted by partners to ensure completeness, eligibility of expenditure and consistency with procurement documentation.
• Support tracking of partner transfers and expenditure against agreed schedules and forecasts.
• Maintain and update financial tracking tools, including Budget vs Actual (BvA) trackers and reporting.
• Support the compilation of financial information required for donor reporting and internal management reporting.
• Ensure proper filing of partner financial documentation in line with audit and compliance requirements.
• Support consolidation of financial findings arising from partner visits, spot checks and monitoring exercises.

Compliance and Risk Management

• Work closely with the Programme Finance Coordinator and Finance Officer to ensure compliance with Trócaire policies, partnership agreements and donor regulations.
• Support partners in strengthening internal controls, monitor, track, and mitigate financial risks.
• Support strengthening systems related to partner procurement and supplier management.
• Flag documentation gaps, compliance risks or inconsistencies to the relevant supervisor.
• Support implementation of audit recommendations and follow-up actions related to finance and procurement.
• Participate in programme team meetings to ensure understanding of programme activities and related financial and operational implications.

Financial Administration & Controls

• Prepare payment requests and payment vouchers in line with internal approval procedures.
• Conduct invoice and receipt verification, including fact-checking amounts, coding accuracy and completeness of supporting documentation.
• Ensure procurement documentation is complete prior to payment processing.
• Maintain an effective archiving system for finance-generated documents.
• Support the Finance Manager during internal and external audits by compiling requested documentation.
• Ensure compliance with Trócaire financial policies, internal control procedures and donor regulations.

Support Services & Operational Support

• Because there is no in-country office, this role often acts as the bridge between partners and regional support services, including working closely with the Support Services Coordinator:
• Support procurement processes in line with Trócaire procurement policies and donor regulations.
• Assist in collecting quotations, verifying procurement documentation and ensuring adherence to procurement thresholds and approval procedures.
• Support the development and maintenance of a structured supplier database in Syria, categorized by region/city and sector, to enhance market knowledge, transparency and procurement planning.
• Map partner suppliers across different geographic locations and reconcile supplier information with partner procurement and financial documentation to ensure consistency, strengthen internal controls and mitigate compliance risks.
• Maintain updated supplier tracking tools, ensuring supplier details, documentation and service categories are properly recorded and verified.
• Track procurement requests and support documentation review prior to payment processing to ensure completeness and compliance.
• Assist in logistics coordination related to programme implementation in Syria.
• Support operational access processes for staff in Syria, including coordination of required documentation, logistics arrangements and compliance with organizational procedures and contextual access constraints.
• Ensure procurement and logistics files are complete, structured, documented and audit ready

Other duties:  

• Fulfil other reasonable duties and responsibilities, as requested by the Finance Manager, and the Country Director. 
• Coordinate closely with the Programme Finance Coordinator, Finance Coordinator, and the Support Service and HR Coordinator to ensure proper operations. 
• Coordinate with the wider team, specially, Programmes team to ensure effective workflow.

Requirements

Experience: At least 3-5 years financial, accounting, procurement, and programme finance experience, in an NGO environment.

Qualifications: University Degree in finance and/or accounting or higher Diploma in related fields.

Skills:

• Solid accounting and administrative skills; including experience and skills on budget vs actual, management and financial reports. 
• Solid understanding of general operations, including Supply chain management.
• Ability to coordinate and support programmes and partner’s finance staff as needed.
• General understanding of Programmes and activities.
• Experience in Statutory Requirements and reporting.
• Knowledge on financial management of Institutional Donor Funds (IF)
• General experience in exchange rates, and FX fluctuations.
• Strong computer skills: must be competent in the use of Accounting Software,

• Windows, MS office programs (Word, Excel, Outlook)
• Fluency in English and Arabic language.
• Able to work independently being a strong team player.
• Strong organisational skills, initiative, ability to prioritise work.
• Ability to perform several tasks with attention to detail.
• Strong ability to multi-task and respond to unanticipated requests quickly.
• Ability to perform essential functions under stressful and changing conditions and represent the department in a professional manner.
• Excellent communication skills, both oral and written to team members and partners.

Qualities:

• Commitment to, and understanding of, Trócaire’s aims, values and principles, including a commitment to principles of partnership, rights-based approaches, social justice and development. 
• Result-orientated 
• Team player  and able to drive work forward

Safeguarding Programme Participants-Children & Adults

Trócaire is committed to safeguarding people within our programmes from exploitation and abuse and has specific policies on this commitment (including a Global Code of Conduct) which outlines the expected behaviour and the responsibility of all staff, consultants and other organisational representatives. More information on Trócaire’s safeguarding policies available here.

Diversity and inclusion

We welcome diverse applicants to join our inclusive workforce.

Trócaire is an equal opportunities employer. We are an organisation that embraces diversity and inclusion. We welcome applicants from diverse backgrounds to bring their experiences and perspectives to Trócaire.

Diversity and Inclusion statement available here

Benefits

What we can offer you:

The job opportunity will be offered, initially, on a fixed term contract of one year and is based in Damascus, Syria (Hybrid Modality)

Trócaire offers a competitive package of salary and benefits. 

Closing Date: 12:00 PM (local Lebanon time) on 9 March 2026