Program Manager (Adobe CSC Implementation)

LeapPoint, an OPMG Company, is a digital advisory firm focused on helping organizations connect their people, processes, and technology to improve orchestration across the entire marketing lifecycle. As an Adobe Platinum Solution Partner, LeapPoint’s expertise spans the entire Adobe Experience Cloud ecosystem. The company’s certified consultants have delivered more than 600,000 hours of Adobe-related implementations and integrations and actively support hundreds of enterprise-level clients.

LeapPoint is part of Omnicom’s precision marketing division, Omnicom Precision Marketing Group (OPMG). OPMG is a global network of agencies and consultancies, spanning CRM, customer experience design, and marketing technology and business consulting.

LeapPoint is seeking a Program Manager to manage delivery and implementation of our vision of Connected Work® for the world’s biggest brands, where we help clients optimize their content supply chain by strategically integrating people, processes, and Adobe technology to address board-level challenges and fuel marketing transformation at an unprecedented pace. In this role, you will help our clients by aligning their teams with organizational strategies, transparently conveying business and ROI costs, and building a well-integrated technology stack to jumpstart their digital transformation. 

As a Program Manager at LeapPoint, you will have the opportunity for:

• Client Relationship Management: build, manage, and grow long-term relationships with clients, serving as the primary point of contact to ensure satisfaction, alignment, and successful outcomes
• Program Planning & Execution: develop and oversee detailed program plans, timelines, and milestones to ensure timely delivery of content supply chain solutions, while proactively identifying and mitigating risks
• Lead Digital Transformation: spearhead digital transformation initiatives and develop strategic business plans that drive revenue growth, cost reductions, and increase profitability
• Stakeholder Collaboration: partner with internal teams (e.g., Strategy, Sales, Workfront, AEM) and external stakeholders to align on goals, scope, and milestones, resolve roadblocks, and ensure successful delivery of content supply chain solutions tailored to client needs
• Budgeting: develop, manage, and report on project budgets, ensuring cost-effective delivery, while maintaining quality and client expectations
• Resource Management: allocate and schedule internal resources, balance workloads to prevent bottlenecks, and adjust plans to ensure optimal productivity and project success
• Performance Monitoring: track program progress, measure key performance indicators (KPIs), and provide regular updates to leadership and clients on milestones, challenges, and successes
• Process Optimization: identify opportunities to improve delivery processes, enhance client experiences, and scale program efficiency

The following skills will set you up for success:

• 5+ years of program management experience leading complex implementations of multiple SaaS platforms. Experience in Adobe content supply chain solutions and GenAI preferred
• Proven track record of managing large-scale, complex digital transformation initiatives with measurable outcomes using methodologies like Agile, Scrum, or PMI
• Exceptional client-facing skills with a demonstrated ability to build trust and grow strategic partnerships and the ability to influence stakeholders at all levels
• Demonstrated experience creating and managing project budgets, forecasting costs, and optimizing resource allocation
• Primary experience in managing projects related to two or more workstreams (Workfront, AEM, SaaS integration, process optimization, etc.)
• Outstanding verbal and written communication skills, with experience delivering presentations, status reports, and training sessions
• Strong strategic thinking and problem-solving skills

Attributes: Results-driven, adaptable, and collaborative, with a passion for driving innovation and impact. Track record of doing things that haven’t been done before and thriving in ambiguity

Certifications: PMP, Agile, Lean Six Sigma, or Adobe Workfront Certified Project Manager a plus

Travel: This position may require approximately 10-20% travel

Hybrid Working Model: Our employees have the flexibility to work remotely two days a week. We expect team members to spend three days in person, with the freedom to choose the days and times that best suit them. The Why: In-person engagement is essential for building strong relationships with clients and colleagues. It fosters trust, encourages learning, and helps us grow as professionals. 

HERE'S A LITTLE MORE ABOUT US…

LeapPoint, an OPMG Company, has been on the Forbes list of America's Best Management Consulting Firms for eight consecutive years as well as being an honored Vault Consulting Top 50 firm, named a top boutique consulting firm, top consulting firm for culture, and top consulting firm for diversity. We were just named the 2025 Adobe Digital Experience GenStudio Partner of the Year - Americas and the 2025 Adobe Digital Experience Partner of the Year - UK&I.

This only happened because of the incredible people that decided to make LeapPoint their home. We work hard, we support each other, we look for opportunities to learn and grow, and we put our customers at the center of everything we do…some firms say it, we actually do it.

This maniacal focus on helping customers deliver outcomes that propel business forward led us to the creation of a framework that now has a long history of connecting people, processes, and systems. We call it Connected WorkTM and it’s how we deliver powerful experiences for customers and employees. We believe in it so much we created the first ever Connected Work Officer executive role.

As you can imagine, we move fast, we wear lots of hats, and we stand behind each other so that when someone falls a teammate is there to catch them. Make no mistake, this makes for a unique environment, which means we are looking for unique people.

We put our people first, we invest in giving them the tools they need to be successful here and beyond, and we want them to be healthy, happy, and fulfilled while doing work that matters.

If this excites you, let's have a quick chat to get to know one another and discuss your future.

EEO Statement:

LeapPoint, LLC provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type will not be tolerated.