Program Manager
When you join the Verus Aerospace team, you are more than a number – you are a valued part of our company family. Superior craftsmanship, employee pride and a shared commitment to continuous improvement are the foundation of our success. We have a strong reputation for professionalism and quality in the aerospace industry. Our company is committed to excellence and we recognize that the right people, offering their ideas and expertise, will enable us to continue our success. We seek team members who are passionate, adaptable, driven to achieve quality results, focused on continuous improvement, self-motivated and problem solvers.
Position Summary
Manage aerospace customer contracts and programs from new product development to full production execution. Work closely with customers to develop, evaluate, and manage statement-of-work definitions, plans, requirements, schedules, and production activities related to assigned programs. Work with functional organizations to evaluate impact of major program and process changes in support of customer requests. Monitors daily operations to identify and resolve issues with support of other department personnel as required. Works collaboratively with others to drive program performance and lead process improvement initiatives. Maintain communication, visibility, and close coordination with customer and supplier representative(s).
Essential Duties and Responsibilities
- Support & facilitate Customer Performance Metrics/Customer Excellence initiatives to achieve highest supplier rating as measured by Quality, On-time delivery and Customer Satisfaction.
- Direct customer communications including written correspondence, teleconferences, and customer visits to provide timely communications and internal visibility to assure compliance with all contractual program requirements
- Facilitate internal and external customer reviews (Rate Readiness, Assessments, Standards, Program status, etc.) and coordinate action items with functional managers
- Facilitate and coordinate configuration changes, engineering, product quality issues and daily program performance issues with internal and external customers
- Manage contract closure and negotiate contract termination provisions
- Lead and/or participate in 3P process for new products or significant configuration changes
- Other duties as assigned
Position Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience:
- Bachelor’s degree in Business preferred.
- Minimum five (5) years professional experience in a production-manufacturing environment or equivalent combination of education and experience.
- Aerospace industry preferred.
- Lean manufacturing and supply chain management experience helpful.
Knowledge, Skills and Abilities:
Knowledge
- Knowledge of contracts terms and conditions
- Demonstrated effective root cause analysis and problem solving involving technically complex issues.
- Finance and accounting, sales and marketing, research and development, manufacturing, and continuous process improvement, supply chain management, new business development, and customer relationship management
Computer Skills
- Computer literate with working knowledge of MS Excel, MS Word, MS Power Point, and MS Project and MRP/ERP systems.
Language Skills
- Superior communication skills involving information exchange via effective listening, written, oral, and presentation techniques
- Facilitate consensus decision-making and cross-functional team support amongst operations and production manufacturing personnel.
- Monitor, encourage, and support production team on-time delivery and quality performance metrics
- Issues are proactively communicated to our customer.
- All customer inquiries are addressed in a timely manner.
- Customers are engaged on a day-to-day basis
Interpersonal skills, Personality, and Professional Conduct
- Ensure customer satisfaction by cross referencing the timeliness and accuracy of the information they receive.
- Effective time management.
- Artful cross-functional negotiation skills involving scope, cost, and delivery objectives
Equal Employment Opportunity
Verus Aerospace is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, gender, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state or federal law. This policy applies with regard to all aspects of one’s employment, including hiring, transfer, promotion, compensation, eligibility for benefits and termination. A notice describing Federal equal employment law is available here.
Reasonable Accommodations
Verus Aerospace is committed to offering reasonable accommodations to qualified job applicants with disabilities. If you need assistance or an accommodation due to a disability, please click here to contact us and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
Transparency In Coverage (TIC) information
This is a link that will take you to Anthem’s website for access to Verus’ Machine-Readable Files per the Consolidated Appropriations Act, 2021 Transparency in Coverage requirement to provide Machine-Readable Files on the health plan (effective July 1, 2022).
https://www.anthem.com/ca/machine-readable-file/search
ITAR Requirements
To conform to U.S. Government export regulations, applicant must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by ITAR (22 CFR §120.15).
E-Verify
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. E-Verify Works for Everyone For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS. 888-897-7781 dhs.gov/e-verify
I certify that I have made true, correct, and complete answers and statements on my employment application, any supplements to it and in any interview in the knowledge that they will be relied upon in considering my application for employment. I understand that any false or misleading information or omission may disqualify me from further consideration for employment and may lead to my dismissal from employment or revocation of an offer of employment, if discovered at a later date.
I also understand that if I am hired, I will be required to provide proof of identity and legal authorization to work in the United States and that federal immigration laws require the completion of an I-9 Form in this regard.
This Company does not tolerate unlawful discrimination in its employment practices. No question on this application is used for the purpose of limiting or excluding an applicant from consideration for employment on the basis of his or her race, color, religion, national origin, genetic information, gender, gender identification, gender expression, marital status or civil partnership/union status, sexual orientation, cancer related condition, medical condition, citizenship, age, physical or mental disability (actual or perceived), pregnancy disability, or family leave status, pregnancy, breastfeeding needs, reproductive health decision-making, organ or bone marrow donor status, or military or veteran’s status, or any other protected status under applicable federal, state, or local law. This company likewise does not tolerate harassment based on sex, race, color, religion, national origin, genetic information, citizenship, age, disability, or any other protected status. Harassment of our employees is strictly prohibited, whether it is committed by a manager, coworker, subordinate, or non-employee (such as a vendor or customer). The Company takes all complaints of harassment seriously and all complaints will be investigated promptly and thoroughly.
I hereby understand and acknowledge that any employment relationship with this Company is of an “at will” nature, which means that my employment may be terminated by me or the company at any time for any reason or no reason, and with or without notice. It is further understood that this “at will” employment relationship cannot be changed except in writing by an authorized executive of this Company. If hired, I agree to abide by all of the Company’s rules, policies, and procedures. I understand that the Company and all plan administrators shall have the maximum discretion permitted by law to administer, interpret, modify, discontinue, enhance, or otherwise change all policies, procedures, rules, benefits, or other terms or conditions of employment.
I understand that in addition to this application, the employment process may, for certain positions, include any or all of the following procedures: testing – aptitude, personality and/or skill, multiple interviews, post-offer thorough background checks and drug screening test.
Immigration Compliance Plan
The Company policies include a commitment to non-discrimination based on race, national origin and immigration status. Pursuant to the Immigration and Nationality Act (INA), which protects work authorized individuals from employment discrimination on the basis of citizenship status or national origin, employment decisions will not be made on the basis of a person’s national origin, race or immigration status except to the extent necessary to comply with the International Traffic in Arms Regulations (ITAR).
In those situations, the Company will need to obtain information necessary to comply with the requirements of the International Traffic in Arms Regulations (ITAR). This will include collection of documentation to establish one of three categories of citizenship/ immigration status: (1) U.S. Citizenship; (2) Permanent Residency (Green Card) and (3) Asylum or Refugee Status (formally recognized or assigned such status by the U.S. Immigration and Customs Enforcement).
If an applicant or employee does not meet the category applicable to their anticipated work for the Company, the Company cannot hire such applicant. In order to ensure ITAR compliance, all applicants and employees of the Company will have their immigration status checked through a system called “E-Verify.” If the findings on the E-Verify search are not accurate, please contact Human Resources and obtain copies of all documents related to your work status. Employees who are not authorized to work in the United States cannot be employed at the Company.