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Dijital Team

Project Delivery Engineer

Dijital Team Colombo 2 days ago
engineering
We are seeking an Engineer to support our team in the delivery of IT projects across a range of client environments. This role will work closely with our engineers, clients, and third-party vendors to ensure successful project outcomes. The ideal candidate will have strong technical skills in Microsoft 365 and infrastructure environments, along with clear communication and documentation abilities.

Responsibilities

  • Assisting in the planning and delivery of IT projects across client environments.
  • Performing Microsoft 365 configuration and migrations, including Intune, Defender, and Entra.
  • Supporting SaaS migrations (e.g., Google Workspace to Microsoft 365, Dropbox to SharePoint, etc.).
  • Managing and updating documentation for client environments.
  • Collaborating with clients, vendors, and internal teams to ensure smooth project delivery.
  • Providing technical support and implementation assistance for on-premises infrastructure such as Hyper-V, Active Directory, VPNs, and Firewalls.
  • Contributing to project scoping and coordination tasks as required.

    • To be successful in this role, you will have:

  • Proven experience delivering projects within an IT, MSP, or TSP environment.
  • Strong technical knowledge of Microsoft 365 suite (Intune, Defender, Entra).
  • Experience with on-prem server and network infrastructure (Microsoft Hyper-V, Active Directory, Remote Desktop Services, VPNs, Firewalls).
  • Understanding of Domains, DNS, and the DMARC protocol.
  • Demonstrated experience writing and maintaining clear technical documentation.
  • Microsoft 365 administration and migration tools.
  • DNS and domain management platforms.
  • Network management and remote access tools.
  • Experience with Datto Autotask, Datto RMM, and ITGlue.
  • Familiarity with WatchGuard and/or UniFi networking equipment.
  • Previous experience working for an MSP/TSP in a project engineer or project coordinator role.
  • Excellent written and verbal communication skills.
  • Strong attention to detail and ability to document processes clearly.
  • Highly organized with the ability to manage multiple priorities.
  • Collaborative team player with a proactive, can-do attitude.
  • Ability to build positive relationships with clients and stakeholders.

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    Skills in this job

    Technical Support

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