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Dijital Team

Senior Systems Engineer

Dijital Team Sri Lanka 5 days ago
engineering
The Systems Engineer designs and implements complex systems in Corporate, Operational Technology, and customer environments. They ensure integration, provide support, and troubleshoot issues while working with cross-functional teams to enhance infrastructure performance and reliability. You will offer senior IT support and align IT with business goals, deliver technical support, perform pre-sales, and ensure seamless operations.

Responsibilities:

  • Handle internal and external project-based work
  • Work on cybersecurity, process improvements, automation, and operational projects
  • Serve as an escalation point for the service desk team
  • Conduct project scoping and risk assessment

    • To be successful in this role, you will have:

  • Experience/Background/Technical Skills:
  • Expert Level in IT Services / high level of exp working in IT and IT support.
  • A strong understanding of Cybersecurity and Vulnerability management.

  • Tools/Skills essentials:
  • ThreatLocker
  • Blackpoint
  • ImmyBot
  • Cisco Duo
  • Cisco Umbrella
  • Cisco Meraki
  • PowerShell scripting and automation
  • Azure – VMs
  • Server - RDS farms
  • Veeam Backups

  • Nice to Have:
  • Automation (REWST)
  • Microsoft Flow

  • Attributes:
  • Exceptional written and verbal communication skills
  • Excellent problem-solving and troubleshooting skills
  • Strengths in cognitive thinking
  • Understands business beyond just IT
  • Ability to assess risks and take initiative
  • Ability to work independently and as part of a team
  • Ability to manage multiple projects
  • Customer-focused attitude with a commitment to providing high-quality support

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    Skills in this job

    Technical Support

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