PROJECT MANAGER & CLIENT SUPPORT MANAGER

Team Leadership

• Lead, mentor, and manage Project Managers and Client Support to ensure a unified, high-performing team.

• Set clear goals, provide feedback, and drive a positive, collaborative culture.

• Oversee weekly WIP reporting and act as the main point of escalation for complex issues.

Operational Excellence

• Review and ensure accuracy of quotes, jobs, and order allocation within company guidelines.

• Oversee quoting, invoicing, payment requests, and processing for standard and custom projects.

• Track customer orders from entry to delivery and maintain stakeholder communication.

• Develop and implement customer-centric processes that improve efficiency and satisfaction.

Cross-Functional Collaboration

• Serve as liaison between Client Support, Sales, Production, and other departments.

• Support Sales with inquiries and quoting needs; assist in resolving product issues.

• Provide feedback to management and Product Managers on process improvements and product changes.

Training & Development

• Partner with People Operations to deliver structured onboarding and upskilling for the team and relevant departments.

Business Improvement

• Work with leadership to refine policies, improve workflows, and drive operational efficiency.

• Analyse product- and process-related issues to identify improvement opportunities.

Qualifications

• Excellent communication and interpersonal skills.
• Professional, organised, logical, and efficient manner.
• Intermediate computer skills (Word and Excel) with accurate typing ability.
• Strong numeracy skills.
• Accountability for tasks and ensuring that timelines are met.
• High level of customer service.
• 3+ Years Management Expereince in relevant field 

Additional Information

Why Baresque?

· Join a global company with a boutique spirit — where creativity meets commercial drive.

· Work with design-forward, sustainable products trusted by architects and designers worldwide.

· Enjoy autonomy, influence, and the opportunity to shape Baresque’s European growth story from the ground up.

· Be part of a supportive international team that values innovation, trust, and excellence.

#BSQ

About the Company

Founded in Sydney in 1975, Baresque has evolved into a global design brand and leading supplier of architectural finishes, acoustic solutions, and decorative surfaces. Our materials transform commercial spaces — from workplace to hospitality and beyond — through innovation, sustainability, and a passion for design.

With strong foundations in Australia and the U.S., and an established foothold in Europe, we’re entering an exciting phase of expansion. We’re now seeking a driven European Sales Manager to champion growth, strengthen partnerships, and elevate Baresque’s presence across the continent.