Project Manager

This role is based in our Phoenix, AZ office.

Responsibilities:

• Assist the sales team with sales-administrative duties to enable them to focus on sales-active tasks. This includes supporting efforts to sell upgraded company listings following the launch of the new ISS Buyer’s Guide in 2026, contributing to new revenue-generation initiatives.
• Oversee operations of the ISS (Inside Self-Storage) online store, including product solicitation and creation, website organization and updates, accounting and reporting, and marketing preparation and support.
• Provide assistance to all members of the ISS team with recurring, critical projects, such as:
  • Annual ISS Top-Operators Lists
  • Annual Best of Business campaign
  • Annual expo-video launch
• Collaborate with the content team and conference manager to support the creation and execution of education programs.
• Work with the content and marketing teams to enhance SEO efforts for digital content and online platforms.
• Represent the company at self-storage events, including:
  • Annual ISS World Expo (sales center, booth support, education-room support)
  • Other industry events as required
• Assist the content team in preparing and gathering executed publishing agreements for print and digital content.
• Manage general administrative responsibilities, including:
  • Renewing annual subscriptions for industry publications, supportive services, buyer’s guide listings, etc.
  • Coordinating logistics for non-Informa events, such as registrations, furniture rentals, shipping, and other event-related needs.
• Work closely with sales, content, marketing, and conference teams to ensure seamless execution of projects and initiatives.
• Provide regular updates and reports on project progress, store performance, and event outcomes to stakeholders.
• Identify opportunities to streamline workflows and improve efficiency across administrative and project-related tasks.
• Other responsibilities as assigned

Qualifications

• Proven experience in managing multiple projects simultaneously, with strong organizational and time-management skills.
• Experience in sales administration or supporting sales teams, including familiarity with CRM systems and sales processes.
• Background in event planning or participation, including logistics management and onsite support.
• Proficiency in handling general administrative tasks, including subscription renewals, reporting, and vendor coordination.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and familiarity with project management tools (e.g., Asana, Trello, or similar platforms).
• Proficiency in Adobe Acrobat.
• Experience or familiarity with image-creation programs a plus (Canva, Gimp, Illustrator).
• Experience or familiarity with the self-storage industry or related fields is a plus.
• Ability to manage complex tasks with precision and ensure accuracy in all deliverables.
• Takes initiative to identify opportunities for improvement and solve problems independently.
• Works effectively with cross-functional teams, including sales, marketing, content, and event teams.
• Thrives in a dynamic environment and can adjust priorities based on evolving business needs.
• Excellent verbal and written communication skills to interact with team members, vendors, and stakeholders.
• Demonstrates a commitment to supporting internal and external customers with professionalism and responsiveness.

Additional Information

We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com

Our benefits include:

• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
• Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
• Recognition for great work, with global awards and kudos programs
• As an international company, the chance to collaborate with teams around the world

The salary range for this role is $60,000- $79,000 based on experience. 

This posting will automatically expire on January 26, 2026.

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

See how Informa handles your personal data when you apply for a job here.

About the Company

Informa Markets, a division within Informa, creates global platforms for industries to trade, innovate and grow. We organise over 450 large-scale branded and transaction-led events in over a dozen specialist markets. These are typically not-to-be-missed live and on-demand B2B events where industries convene and people gather to do business.

We also provide data and digital content, as well as year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads.