Project Manager - Online Banking (Anywhere in the US)
The selected consultants will be responsible for all aspects of project delivery including task management and delivery, financial oversight, and risk & issues management for the installation/ upgrade of the ACI’s consumer online and mobile banking platforms to a more current release. These applications provide consumers with access to real-time data on their accounts, make account transfers, access personal finance management features, make P2P and bill payments.
Responsibilities include:
- Perform project Management duties including managing the completion of development deliverables for Remote Payment Initiation and Inquiry (RPI) and the MTS wire transfer system
- Communicate project status with all customer stake holders and internal Senior Management to escalate issues.
- Perform updates to project plan, maintaining risk and issues list.
- Document business requirements, write technical requirements, define interface requirements, workflows and presentations
- Oversee internal product testing and customer defect management\ resolution.
- Ability to work under pressure, manage emergencies, crisis management and coordinate efforts to address issues so that the customer is completely satisfied.
Qualifications
- 5 - 7 years of previous project management and/or relevant consulting experience with managing the full SDLC for consumer/business banking technology payment related projects
- This role requires strong influencing and stakeholder management skills, ability to develop and maintain strong working relationships and strategic partnerships with key stakeholders/customer to maximize program effectiveness and influence
- This role requires knowledge of technologies/capabilities like bill pay, single sign-on, ACH, online wire transfers, mobile payment gateways.
- Experience in implementing online banking or mobile banking solutions is strongly preferred.
- Application knowledge of any additional ACI vendor Money Transfer System (MTS) application is a plus.
- Strong organizational skills
- Very strong written and communication skills
- Very customer service focused.
- Bachelor's of Science degree and/or equivalent work experience
- PMP certification is strong plus
Additional Information
Location can be anywhere in the US.