Property Administrator

ABOUT THE ROLE

A varied and responsible position providing administrative support to the Client Partner and property management team. Working with the Client Partner, the team is responsible for managing the Clients property portfolio, with a focus on delivering excellent service and maintaining strong occupier relations.

The Property Administrator will support the Client Partner and property management team to coordinate the Clients portfolio including reporting, data management, KPI attainments and overseeing one off projects.

This is an opportunity for a well organised and driven individual to take a key coordination and oversight role to support Workman's prestigious Client instructions.

Coordinate and collate updates for monthly/quarterly reporting, including chasing PM teams, preparing and checking output as well as ensuring reports are delivered on time.

Ensuring the PM teams update trackers at the required intervals and escalating to the Client Partner where appropriate.

Submitting trackers and reports by the deadlines set. Reviewing and suggesting more efficient ways of working or simplified processes

You will be the first point of contact for Occupiers enquiries.

Work with the FM team and liaise with Contractors to draft framework agreements in compliance with the firm’s procurement policy.

Act as the point of contact for data queries, coordinating the response from the various PM teams. Carrying out regular data integrity checks and updating the property management systems.

WHAT MATTERS MOST IN THIS ROLE

Building and maintaining close professional relationships with Clients, Occupiers and the PM teams is paramount to your success.

You will have experience with multi-tasking and working towards tight deadlines. You will regularly deal with a range of enquiries quickly and efficiently.

Attention to detail is crucial, especially in the maintenance of our databases, approving contractor invoices and preparing quarterly reports to send to clients.

You must have strong working knowledge of Microsoft Word, Excel, Teams and SharePoint.

Previous experience of working in property management with knowledge of service charges, including budgets and other relevant standards is desirable.

OTHER DUTIES WILL INCLUDE:

• Support the PM team on the completion of service charge budgets and reconciliations.
• Review and update Health and Safety Reports with measures provided by the PM team to reduce risk.
• Support the PM team to develop and implement emergency response plans.
• Provide support with sustainable property management, to include the collection, management and analysis of utility data.
• General support where required to lead smaller projects with the Client team and the wider business

WHAT WE EXPECT FROM YOU

Readiness to take responsibility, act on your own initiative and remain calm under pressure.

Attention to detail, problem-solving, time management and organisational skills.

An understanding of UK property laws and regulations, including safety standards would be beneficial.

A proactive, practical, and positive approach to work is required

Excellent communication skills with the ability to build relationships with occupiers, contractors and other stakeholders across the business is paramount.

Resilience and ability to work within the dynamic nature of the property market whilst adapting to changing circumstances and processes.

WHY WORKMAN?

• Hybrid is working to offer you a great work life balance, with a minimum of three days in the office.
• Core working hours allow for added flexibility and helps benefit your work life balance.
• Discretionary annual bonus and salary reviews.
• Healthcare, life insurance & wellness program.
• Your birthday off and an extra day between Christmas and New Year
• Lifestyle benefits to suit you: gym membership, cycle to work, buying and selling holiday to name just a few.
• Social events throughout the year include a firm wide Christmas party!

·         Generous referral bonus.

ABOUT WORKMAN LLP

As the UK’s leading independent commercial property management specialist, Workman has an enviable position within the property industry.

We are proud of our long-standing relationships with many of our clients, some of whom we have worked with for more than 25 years. Our clients include leading institutional and sector-specialist investors, private property companies, public sector bodies and a growing number of overseas investors.

We pride ourselves on the caliber of our employees and their unique skill sets.

For more information on working for Workman please visit
Our People | Workman LLP

EQUAL OPPORTUNITIES

We are an equal opportunities employer, and it is our policy to recruit a diverse workforce and follow the guidelines of the Equality Act 2010.

This job description does not form part of your contract of employment, and the duties may be amended from time to time.