Quality Assurance Analyst
Company Introduction
WorldStrides is the global leader in educational travel and experiential learning. The company was founded in 1967 to provide middle school travel programs to Washington, D.C. and has grown to provide a wide range of programs for more than half a million students annually to over 100 countries around the world. WorldStrides offers experiential learning programs in educational travel, performing arts, language immersion, career exploration, service-learning, study abroad, and sports. Each of these experiences helps students to see beyond the classroom and to see the world – and themselves – in new ways.
Job description:
Position Overview: We are looking for an experienced QA Analyst to join our quality assurance team and play a key role in ensuring the delivery of robust, high-quality software solutions built on Microsoft technology stacks that support educational travel experiences for students worldwide. You will be responsible for designing and executing comprehensive test strategies, driving automation initiatives, and collaborating closely with development and business teams to uphold the highest standards of software quality across all stages of the delivery lifecycle.
In this role, you will play a pivotal part in enhancing the digital experience for our customers-students, parents, and educators-by ensuring the reliability and performance of our .NET-based applications. You will bring a detail-oriented mindset and a passion for quality, leveraging modern testing frameworks and Microsoft platform expertise to help us continuously improve our products and deliver exceptional experiences to every user we serve.
Responsibilities:
- Coordinate all testing activities across the software development lifecycle, ensuring quality standards are met at every stage.
- Create and enforce standards and procedures for developers to follow during the development and testing phases.
- Plan, prepare, and maintaincomprehensive Test Plans, Test Scenarios, and Test Cases aligned with project requirements.
- Execute both manual and automated test scripts to validatefunctionality, integration, regression, and user acceptance.
- Code and implement automated tests using Microsoft-compatible testing frameworks such as MSTest, NUnit, xUnit,, Cypressor Selenium with C#.
- Work collaboratively with Developers and Business teams to identifydefects, perform Root Cause Analysis, and drive resolution.
- Manage and maintainthe Defect Management system; track defects to requirements and ensure traceability throughout the project lifecycle.
- Develop test strategies to handle End-to-End testing, integration testing, and performance testing across .NET-based applications.
- Analyze test results to predict user behavior, identifybugs, and suggest actionable solutions to minimize issues and risks.
- Verify that the final product meets business and functional requirements before deployment.
- Analyze product features and suggest improvements to enhance efficiency and user experience.
- Stay up-to-datewith the latest industry developments, standards, and best practices in QA and the Microsoft ecosystem.
Requirements:
- At least 3-5 years of experience in System, Integration, Regression, and UAT testing, including experience in enterprise-grade Microsoft stack environments.
- At least 3years of hands-on experience working with .NET applications (ASP.NET, .NET Core, or .NET Framework).
- Strong working knowledge of Microsoft SQL Server, including writing and executing T-SQL queries for data validation and test verification.
- Experience with Microsoft Azure DevOps for CI/CD pipeline integration and build/release management.
- Proficiencyin API testing tools such as Postman, with experience testing RESTful APIs and SOAP/WCF services common in Microsoft ecosystems.
- Experience in Test Automation using frameworks such as Selenium (with C#), Playwright, Cypress, SpecFlow, or Azure Test Plans.
- Solid understanding of Microsoft Azure services and cloud-based testing strategies.
- Familiarity with Microsoft Power Platform (Power Apps, Power Automate) testing is an advantage.
- Experience working with SharePoint, Microsoft Dynamics 365, or other Microsoft business applications is a plus.
- Basic to intermediate programming skills in JavaScript for writing and maintainingautomated test scripts (g. with Cypress or Playwright).
- Excellent knowledge of Agile/Scrum methodologies and experience working in sprint-based delivery models.
- Ability to manage and maintainRequirement Management and Defect Tracking tools such as Zephyr, JIRA, or equivalent.
- Strong communicationskills — both written and verbal — with the ability to articulate technical findings clearly to both technical and non-technical stakeholders.
- Experience with performance and load testing tools such as Apache JMeter, k6, or Azure Load Testing.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related
- Microsoft certifications such as Azure Fundamentals (AZ-900), Azure DevOps Engineer Expert (AZ-400), or equivalent are preferred.
- Experience with Agile/SAFeframeworks is highly desirable.
- Communication & Stakeholder Management - Ability to act as a liaison between developers, managers, and clients; actively listen, interpret requirements, and convey findings clearly.
- Analytical Thinking -Strong ability to assess risk, analyse test results, identify root causes, and recommend improvements.
- Attention to Detail- Meticulous approach to validating software behaviour against specified requirements.
- Collaboration - A team player who thrives in cross-functional Agile teams and fosters a culture of quality.
- Adaptability - Comfortable working in fast-paced environments with evolving requirements and technologies.
Work Perks:
- Fun & driven environment.
- Excellent medical, dental, and vision coverage, life, accidental death and dismemberment, accident, critical illness, and disability insurance.
- +10% of gross salary as food stamps.
- 1 paid volunteer day & 25 PTO* days to start – accrue up to 28 over 3 years, 4 mental health days, and 5 bereavement days.
- Statutory Holidays by Mexican Federal Labor Law.
- Tuition reimbursement up to five thousand, two hundred fifty dollars annually or one thousand dollars towards professional certification annually.
- Flexible work schedule providing on-site and hybrid opportunities.
- Encouraged participation in our Employee Resource Groups and Diversity, Equity, & Inclusion council.
- Fitness opportunities.
WorldStrides, a global organization, is committed to educate and serve communities worldwide. Our commitment is fueled by the passion of our team members and partners to make experiential learning accessible, while also being socially, environmentally, and ethically responsible. Together, we accomplish this by investing in initiatives to promote inclusion, diversity, and sustainability.
As an Equal Opportunity Employer, WorldStrides is committed to building a diverse workforce, supported by an environment that promotes inclusion and belonging. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
WorldStrides will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, J-1, H-1, H-2, L, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. Select seasonal roles may consider students on J-1 or F-1 visas.