Regional Parts Manager
NFI Parts™ is North America’s most comprehensive organization providing parts, technical publications, training, and support for buses and motor coaches. NFI Parts is the parts division of NFI Group, providing replacement parts for New Flyer® transit buses, MCI® motor coaches, ADL buses, ARBOC® vehicles, as well as the product lines for the acquired NABI and Orion parts businesses. Additionally, NFI Parts has extensive cross references for parts that are common with other bus, coach, and cutaway product lines and has a mature supply base and established relationships with over 1,000 suppliers. Further information is available at www.nfi.parts.
POSITION SUMMARY
The Regional Parts Manager with NFI Parts successfully manages and develops customers accounts; in their specific Region of Canada.
WHAT YOU WILL DO:
- Responsible for developing a cohesive strategy for their region to deliver on agreed upon annual sales and profitability targets.
- Responsible for updating strategy on an on-going basis.
- Regular reporting on regional sales activities.
- Execute specific sales growth initiatives with primary focus on sales to new and existing customers.
- Initiate and participate in on-site sales calls/visits.
- Performs regular proactive outbound phone sales calls to key accounts to ensure all service parts needs are being met.
- Serves as the liaison between the customer and internal organization to resolve issues, complaints, backorders, and other problems tied to the aftermarket business.
- Performs outbound phone sales calls to customers within the assigned territory for post-delivery sales, i.e. suggested stocking lists, new product introductions, invitations to participate in NFI webinars (including CCS training) and technical training events.
- Analyze customer’s operations to optimize selection of appropriate parts and stocking levels and develop and implement plans to convert customers from competing brands of both coaches and parts.
- Provides competitor parts numbers for the possibility of reverse engineering and increasing product offering.
- Professionally represent NFI and present at programs and/or national conferences and trade shows.
- Generate leads from tradeshows and regional networking events.
Requirements
WHAT YOU NEED TO BE SUCCESSFUL:
- Bachelor’s degree in Sales or Business related field preferred.
- Experience in heavy duty commercial vehicle parts sales preferred.
- Experience in coach, bus or heavy-duty truck equipment and/or OEM equipment sales and technical product support preferred.
- 5+ years demonstrated consecutive periods of sales excellence in long cycle sales; preferably in transportation, logistics, parts/material supplier or product development.
- Knowledge of coaches, school buses, class 8 trucks, agricultural or construction equipment is preferred.
- prefer knowledge of “whole vehicle” parts and systems (engines, electrical, HVAC, drive train, suspensions, brakes, etc.); ability to provide first level diagnosis of coach issues and/or to connect the customer with NFI technical resources for secondary level diagnosis (Call center, Service center, or onsite product support).
- Proficient in Microsoft Office, Word, Excel, PowerPoint, Outlook, and Internet.
- Energetic, confident, customer service, oriented personality with strong persuasive abilities.
- Must be proactive, always take the initiative and create demand for NFI’s products and services.
- Highly developed communication and presentation skills.
- Personal presence must reflect the highest level of professionalism.
- Strong sense of urgency to complete tasks and projects on time and within budget.
- Ability to travel overnight within regions up to 70%.
Benefits
WHY JOIN OUR TEAM:
- Competitive Wages.
- A continuous learning environment.
- Ability to advance your career with a growing company.
- NFI Group has been named a Manitoba Top Employer for 2020 and this is the tenth since the competition was established in 2007.
- Employee social committee organizes numerous events throughout the year, including summer barbecues, holiday festivities, sporting events and tournaments, and much more.
- Ongoing employee development through a variety of in-house training initiatives.
HOW TO APPLY
If you would like to apply for this position or know someone who would, please submit a resume.
OUR WHY:
We exist to move people. Our mission is to design and deliver exceptional transportation solutions that are safe, accessible, efficient and reliable.
NFI Group is a leading independent global bus manufacturer providing a comprehensive suite of mass transportation solutions. News and information is available at www.nfigroup.com, www.newflyer.com, www.mcicoach.com, www.nfi.parts, www.alexander-dennis.com, www.arbocsv.com, and www.carfaircomposites.com.