Regional Sales Manager (Hospitality)
At SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so. It’s in our differences that we will keep revolutionising the way for our customers. We are better together!
What We Do…
We’re people who love technology but know that hoteliers just want things to be simple. So since 2006 we’ve been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply.
We’ve helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between.
And today, we’re the world’s leading open hotel commerce platform, supporting 50,000 hotels in 150+ countries - with over 130 million reservations processed by SiteMinder’s technology every year.
About the Role
We are seeking a deeply strategic and highly motivating Regional Sales Manager (RSM) to lead our dedicated Revenue Growth Team. This team is the engine for the high-growth upsell of Dynamic Revenue Plus (DR+) exclusively to our existing global customer base.
This role is unique: we are looking for a professional with extensive, hands-on hotel revenue management experience who is keen to expand their expertise by leading a high-performance sales organisation within a leading, high-growth SaaS technology company. You will translate your operational expertise into a scalable sales motion, coaching your team to drive value-based conversations with hoteliers.
What You’ll Do: Leading the Revenue Growth Motion
Pioneering Leadership: Lead, inspire, and coach a team of Revenue Growth Consultants (DR+) who are responsible for the full sales cycle of the DR+ upsell motion. Crucially, this involves mentoring consultants—many of whom are transitioning from hands-on hotel revenue management roles—to fuse their deep operational expertise with consultative SaaS sales skills, guiding their journey from domain specialist to sales professional.
Driving Target Achievement: Set clear performance expectations and conduct regular measurement, coaching, and accountability sessions to ensure the team consistently meets or exceeds aggressive monthly and quarterly upsell revenue targets.
Pipeline Management & Forecasting: Own the regional sales pipeline for DR+. Conduct detailed pipeline reviews with team members, ensure data integrity in the CRM, and deliver accurate and timely sales forecasts to senior management.
Strategic GTM Execution: Collaborate with Marketing and Product teams to refine the Go-to-Market strategy for DR+, ensuring the team effectively leverages campaigns, events, and product updates to maximize upsell opportunities.
Data-Driven Coaching: Utilise the Sales Activity & Performance Dashboard to review team metrics, identify skill gaps, and implement targeted coaching programs focused on consultative selling, value-based objection handling, and pricing strategy.
Cross-Functional Collaboration: Serve as the internal voice of the DR+ sales motion, building and reporting on key metrics that track the success of campaigns and funnel efficiency to drive continuous process improvement.
What You Have: Expertise and Transition Readiness
Leadership & Coaching Experience: Proven experience managing and leading a sales team (e.g., sales, account management, reservations). Experience in a SaaS environment is a plus, but not required.
Hands-on Domain Mastery: You must ideally possess deep, current knowledge of hotel pricing, distribution channels, yield management, and commercial strategy.
Career Transition: A strong motivation to transition your deep domain expertise into a sales leadership career, demonstrating a keen understanding of sales mechanics, GTM strategy, and high-growth industry dynamics.
Coaching Excellence: Demonstrated ability to build, mentor, and coach diverse, high-performing teams, translating complex product value into clear customer benefit.
Technical Sales Acumen: A solid understanding of the sales cycle for a B2B environment, specifically related to upsells or add-ons.
CRM Expertise: Proven experience working with a Customer Relationship Management (CRM) system (preferably Salesforce), including running reports, analysing pipeline data, and ensuring team adherence to process.
Our Perks & Benefits…
- Equity packages for you to be a part of the SiteMinder journey
- Hybrid working model (in-office & from home)
- Mental health and well-being initiatives
- Generous parental (including secondary) leave policy
- Paid birthday, study and volunteering leave every year
- Sponsored social clubs, team events, and celebrations
- Employee Resource Groups (ERG) to help you connect and get involved
- Investment in your personal growth offering training for your advancement
Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch.
When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.