Release Manager
About InvoiceCloud:
InvoiceCloud is a fast-growing fintech leader recognized with 20 major awards in 2025, including USA TODAY and Boston Globe Top Workplaces, multiple SaaS Awards wins for Best Solution for Finance and FinTech, and national customer service honors from Stevie and the Business Intelligence Group. Judges also highlighted our mission to reduce digital exclusion and restore simplicity and dignity to how people pay for essential services, as well as our leadership in AI maturity and responsible innovation. It’s an award-winning, purpose-driven environment where top talent thrives. To learn more, visit InvoiceCloud.com.
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Defines and maintains a forward-looking release calendar aligned with product roadmaps, engineering capacity, and operational priorities.
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Anticipates release risks and dependencies, incorporating mitigation strategies into planning and execution.
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Evolves release management practices to support scalability, reliability, and long-term platform growth.
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Aligns release processes with company objectives and regulatory or compliance considerations.
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Leads releases from planning through deployment, ensuring timelines, quality standards, and service-level expectations are met.
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Oversees production deployments to minimize disruption and ensure stable customer experiences.
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Ensures rollback and contingency plans are in place and executed effectively when needed.
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Drives accountability through post-release reviews, capturing lessons learned and corrective actions.
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Partners closely with engineering, product management, QA, operations, and support teams to coordinate release activities.
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Facilitates release readiness reviews, including quality validation, risk assessment, and stakeholder sign-off.
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Works cross-functionally to resolve blockers, manage tradeoffs, and keep releases on track.
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Influences teams to adopt consistent, disciplined release practices across the organization.
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Serves as the central point of contact for release activities, providing clear, timely updates to stakeholders.
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Communicates release status, risks, and decisions with transparency to technical and non-technical audiences.
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Maintains clear documentation of release plans, configurations, approvals, and outcomes.
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Ensures stakeholders understand release impacts, timelines, and post-deployment expectations.
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Proven experience in release management, project management, or software engineering within a SaaS environment
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Strong understanding of Agile development methodologies and CI/CD pipelines
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Experience with CI/CD tools such as Jenkins, GitLab, GitHub Actions, or Azure DevOps
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Familiarity with cloud platforms (AWS, Azure, or GCP) and containerization technologies (Docker, Kubernetes)
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Experience implementing security testing practices and gates in delivery pipelines (e.g., SAST, DAST, OWASP, SonarQube, Veracode, ZAP)
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Strong organizational, time-management, and prioritization skills
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Excellent stakeholder management, communication, and facilitation skills
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Analytical, detail-oriented problem solver able to manage multiple priorities in fast-paced environments
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Leadership capability with the ability to influence and align cross-functional teams
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Familiarity with security and compliance frameworks (e.g., SOC 2, GDPR, HIPAA)
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Certifications in ITIL, Agile, or DevOps practices
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Experience with monitoring tools (e.g., New Relic, Datadog) and incident management platforms (e.g., PagerDuty)
InvoiceCloud is committed to providing equal employment opportunities to all employees and applicants. We do not tolerate discrimination or harassment of any kind based on race, color, religion, age, sex, nationality, disability, genetic information, veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected under applicable laws.
This commitment applies to all aspects of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leave, compensation, and training.
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