RevOps Partner

Who we are: Vasco’s story

Our mission is to dramatically improve the execution odds for startups and scale-ups. We believe growth isn’t luck. Once product-market fit is reached, it can be engineered. But most startups fail not because their ideas are weak, but because execution breaks down.

We’re building Vasco, an AI revenue analyst system for teams who are serious about growth. It’s the trusted revenue command center that explains why numbers move and what to do next.

Before Vasco, our cofounders successfully built and exited their previous startup, but spent years wrestling with the same challenges every ambitious startup faces: growing teams, building repeatable systems, and scaling faster than the playbook could keep up. Vasco is our answer, a way to turn those lessons into leverage for the next generation of builders.

Our product has evolved since, but you can get an idea by checking out these quick clips.

Role mission

As a RevOps Partner, on Customer Success team, reporting directly to our Head of Sales & CS, you will help Vasco customers design, implement, and evolve their revenue systems from onboarding through early scale.

This role spans hands-on execution and customer partnership. Depending on experience, you may start by owning well scoped implementations or take the lead on more complex, ambiguous customer environments. Success means delivering reliable time to value, building trust with customers, and continuously improving how Vasco is deployed across a wide range of RevOps setups.

Strong performance in this role looks like progressively increasing ownership, autonomy, and influence across implementations, customer relationships, and internal feedback loops.

What you will do

• Lead or support Vasco implementations depending on scope and complexity, from onboarding through post go live optimization

• Translate customer business requirements into scalable revenue workflows using Vasco and their CRM

• Configure Vasco to support customer use cases, and design or improve CRM structures so they integrate cleanly

• Conduct CRM audits to assess readiness, surface gaps, and recommend practical improvements

• Manage project timelines and deliverables across multiple customer engagements

• Provide RevOps guidance grounded in best practices, adapting depth and ownership based on customer maturity

• Educate and support customers as they adopt Vasco and refine their operating model

• Share implementation learnings and customer insights with Product and Customer Success to influence improvements

What we’re looking for

• Hands on experience with HubSpot and or Salesforce at an admin or advanced power user level

• Experience implementing, supporting, or evolving revenue or GTM systems in real user environments

• Comfort working directly with customers to diagnose problems, explain tradeoffs, and deliver solutions

• Strong communication skills and the ability to build trust with a range of stakeholders

• Solid project management habits and comfort juggling multiple initiatives

• A learning oriented mindset with the judgment to operate autonomously as trust grows

Even better if

• You have operated in a RevOps, Solutions, or Customer Success role within a B2B SaaS environment

• You are comfortable working with metrics such as pipeline health, forecasting, and conversion funnels

• You have experience designing or maintaining BI dashboards or analytics workflows

• You have supported early stage or scaling companies with evolving GTM systems

• You are fluent in English and French

What success looks like in this role

Within 30 days, you understand Vasco’s product, customers, and implementation approach, and are contributing to implementations at an appropriate level based on experience.

By day 60, you are owning or co owning implementations, delivering value to customers, and participating actively in customer success and feedback loops.

By day 90, you are independently delivering implementations appropriate to your level, building strong customer relationships, and identifying opportunities to improve internal processes, playbooks, or product workflows.

What success looks like in this role

Within 30 days, you've built strong relationships with your team and internal stakeholders, and have a clear understanding of Vasco’s product, and user base.

By day 60, you've led or assisted your first implementation, contributed meaningfully to client onboarding and internal knowledge sharing, and are actively participating in client success rituals.

By day 90, you’re managing implementations independently or semi-independently, consistently delivering value to clients, and proactively improving internal processes and playbooks.

Team Culture

Our team is passionate, driven, quirky, and deeply collaborative. Beyond their technical skills, they bring a range of personal passions to the table: some love coffee, padel, crossfit, travel, beers, hacking keyboards, or exploring great food spots. We believe these quirks and personal interests add to the richness of our culture. Bringing your own passions and personality into the mix is a plus, and we’re excited to learn about what lights you up outside of work!

Our Principles:

• Talent density: We hire remarkably talented people who elevate the standard for everyone around them.

• Autonomy with accountability: We give broad autonomy and expect real ownership of delivery with accountability for outcomes.

• Avoid rules: We favor trust and sound judgment over heavy process and red tape so that attention stays on real work, not bureaucracy.

• Single-decision ownership: Every decision has one accountable owner. Clarity beats consensus.

• Radical candor: We care personally and challenge directly to help each other grow.

• Meaningful work & relationships: We choose work that matters, and we build strong bonds along the way.

Where we work

This position is hybrid, with three in-person days per week (Monday, Tuesday, and Thursday). Our office is at WeWork Place Ville-Marie in downtown Montreal.

We embrace a hybrid rhythm that combines the energy of in-person collaboration with the flexibility of part-time remote work. This balance strengthens bonds and fuels our creativity.

What’s in it for you

• Talented Team, Experienced Cofounders: Our team is packed with incredible talent, led by repeat founders, Guillaume and Seb. Even better, they’re all great humans who make work fun.

• Innovation in a Blue Ocean: We’re building an AI system that lets leaders engineer growth. Nothing like it exists in the market.

• Top Tier Compensation: We pay salaries at the high end of the market and offer generous stock for every role, because we value great talent.

• Uncapped Vacation: Our vacation policy is simple: “Take Vacation.” We trust you to use judgment; no approvals needed. On average, team members take more than four weeks per year.

• Health Benefits: 100% employer-paid coverage for you and your dependents, plus telehealth through Dialogue.

• Sponsored Team Rituals: Annual offsite, regular outings, and plenty of chances to connect!

This probably isn’t for you if

• You prefer structured direction to autonomous ownership. Our team gives feedback and commentary, but you should be comfortable making decisions and executing on them.

• You’re looking for strict 9-to-5 consistency over startup-style intensity. Our environment will require peaks of effort, and that sometimes means more time.

• Working on a deeply data and insights-heavy B2B product doesn’t excite you.

• You thrive in solo work more than in highly collaborative problem-solving.

• We use AI every day, both in our workflow and in our product, but we’re accountable for outputs. No AI slop :)

We’d rather be transparent upfront, because the people who thrive here love how we work.

Hiring process at Vasco

You’ll meet decision-makers directly, and we’ll give you context and transparent communication at every step.

• Discovery Call with our Recruiter

• Hiring Manager Interview

• Technical Stage (Often a technical interview with team members)

• Final Interview with our CEO

• Decision & Job Offer

Reverse Interviewing: We encourage you to reverse interview us; interviewing is a two-way street. Ask all the questions you like. If you’re keen on meeting more members of the team, we’re happy to facilitate that!

AI in Hiring Process: AI is permitted in our hiring process, but you’re accountable for the product. You will be encouraged to use and show us how you leverage AI tools to elevate your game! Note that anything you show us is fair game to challenge. We do not use for decision-making; however, we do use AI to facilitate note-taking, which you can opt out of with no impact on your candidacy.

Application Guidance: We want to help you put your best foot forward. Make your experience directly relevant to the role. Generic descriptions like “worked on various projects” don’t help us understand how you match. Highlight the scope of your responsibilities and your direct contributions. Provide context when needed. A short blurb about your company or team helps us understand the environment you worked in.

We’d love to hear from you

We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently. If you’re excited about this opportunity, we’d love to hear from you!