Role Readiness Specialist
Who we are:
Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.
Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
Visit gomotive.com to learn more.
As a Sales Role Readiness Specialist, you will play a critical role in shaping the success of our new hires by delivering and optimizing our onboarding programs. You will provide coaching and training to entry and mid-level CS & Sales employees while also taking on a leadership role in refining enablement strategies, developing content, and driving continuous improvements to enhance new hire ramp time.
Key Responsibilities
Lead and Facilitate Sales Onboarding Programs
- Deliver engaging and impactful training sessions to multiple cohorts of new team members throughout their ramp period.
- Act as a subject matter expert on sales strategy, process adherence, and best practices.
- Conduct role-plays, live coaching, and feedback sessions to reinforce learning and skill application.
Drive Program Effectiveness & Optimization
- Identify opportunities to enhance the onboarding experience and reduce time-to-productivity.
- Gather and analyze feedback from new hires to improve training content and delivery.
- Collaborate with Sales, CS, and Enablement leadership to ensure alignment with business objectives.
- Provide mentorship and guidance to the Role Readiness Specialists.
Develop & Maintain Enablement Content
- Create and refine sales enablement materials, including but not limited to:
- Structured slide decks
- Internal product and process one-pagers
- Sales playbooks (excluding SOPs)
- eLearning experiences
- Email templates, talk tracks, and scripts
- Role-play scenarios and facilitator guides
- Ensure all materials are up-to-date, engaging, and aligned with sales methodologies.
Strategic Program Management & Cross-Functional Collaboration
- Partner with the Sales Onboarding Program Manager to align on new initiatives and continuous improvements.
- Manage facilitator requests and coordinate training schedules.
- Support strategic onboarding projects that drive efficiency and scalability in the sales onboarding process.
- Act as a key liaison between Sales, CS, and Enablement teams to drive alignment on new hire development.
Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.
Please review our Candidate Privacy Notice here.
UK Candidate Privacy Notice here.
The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.