Sales Administrative Assistant
Double the Donation was founded in 2011 and specializes in cloud-based software focused exclusively on the fundraising needs of nonprofit organizations and educational institutions. We've grown to be the leading provider of fundraising software that helps nonprofits and schools increase revenue through corporate matching gift and employee volunteer grant programs.
Thousands of the largest nonprofits in the world like the American Heart Association, Leukemia and Lymphoma Society, Save the Children, Boys and Girls Club of America, as well as hundreds of the top educational institutions like Emory, UGA, Vanderbilt, Case Western, and University of Virginia rely on our services to effectively grow their employee matching gift program revenue.
As a growing company, every employee plays a huge part in our success!
ROLE
The Sales Administrative Assistant supports the sales team by ensuring smooth, organized, and timely execution of daily operational tasks. This role is primarily responsible for managing incoming website/email requests (demo/walkthrough requests), triaging inquiries, updating templates and documentation, creating resources, and building workflows and automations that increase sales team efficiency.
While initially focused on internal administrative tasks, the role may occasionally interact with clients, requiring professional written and verbal communication. Success in this position requires strong attention to detail, organizational skills, the ability to prioritize multiple requests, and a proactive, solution-oriented mindset.
RESPONSIBILITIES
Manage and triage incoming demo requests, website questions, and general lead inquiries
Streamline prospecting, outreach, and deal-closing processes through tools and automation
Create and maintain sales resources and templates
Manage and optimize CRM, documentation, and internal systems while reducing manual work and improving workflows
Support client-facing communications when needed, maintaining professionalism and clarity
Proactively identify and implement automation and workflow improvements
SETUP
This is a work-from-home setup.
You would work during US EST Hours (Approx. 8 or 9 am to 5 or 6 pm EST)
REQUIREMENTS
Based in the Philippines with consistent availability for a long-term role
Highly organized and outstanding organizational ability
A team player who has a willingness to learn and grow at a fast-pace
Exceptional English verbal and written communication skills
Strong academic background who graduated with an outstanding General Weighted Average
Demonstrated success in previous roles, supported by academic and career achievements
ORG OVERVIEW
We currently have 100 team members who live in the Philippines who have been fantastic team members and we’re excited to add new team members to this new role!
There are a few traits unique to our business that individuals should consider before applying.
You must love the idea of giving back to the community and nonprofits. There are thousands of jobs. If being involved in the success of nonprofits is something you’re truly passionate about, this could be a great role.
You must be extremely comfortable with change. As a small growing company, decisions can be made over a weekend and fully implemented by early the next week. Whether that’s new systems, new processes, or new approaches, we look for individuals who can adapt and thrive.
You must believe that the best contributors should get better rewards. As a company, we believe in paying people based on the value they generate at the business.
You must be willing to disagree and commit. As a growing business, there will be lots of decisions that get made and changes that occur during your time at the company. Some of which you’ll agree with and some you won’t, we strongly believe that the best team members have the ability to disagree and commit (i.e., going with a decision after it has been made regardless of whether or not you agree).
You must believe the status quo is unacceptable. As a growing company and as individuals, we believe the status quo is unacceptable. Everyone should be relentless in striving to be the best version of themselves and figure out ways to create more value at the company, enhance our client's results, and grow professionally. The question should always be “How can I be better” rather than “How can expectations be adjusted”.
BENEFITS
Paid vacation time
20 days accrued annually
These paid days off each equate to 8.0 hours of billable time.
Expect to use 5 of the days during the Christmas – New Year’s period.
Paid sick time
5 sick days off annually
Paid life leave*
15 days accrued annually.
Once per year in December, you can cash out any accrued life leave time. Every 5 days your cash out is worth about $300.
*Life Leave allows team members to use their holidays as it’s meant to be – a break – whilst knowing they’ve got the breathing space to tap into extra leave for the planned and unplanned life moments.
Paid holidays
You have 7 paid US holidays.
Additional benefits
Bereavement Policy
Employee Giving Programs (Matching Gift Program, Volunteer Grant Program, etc)