Sales Administrator (AI/PDPA)
- Support business development team in preparing, checking and processing documentation such as contracts, service purchasing orders, quotations, tax invoices, and business letters
- Handle customer leads, including contacting potential customers to discover business needs, proposing appropriate services/solutions, following up with on-going discussions, and ultimately closing sales
- Handle client inquiries, issues, or complaints related to services/solutions, usage issues, etc. by phone or email
- Verify orders including customers' personal information and payment details
- Manage sales and customer records on CRM system for accurate and updated data
- Coordinate with internal and external teams to support related projects
- Build sales performance reports for weekly and monthly sales meetings
- Support sales operations and other tasks as required
Requirements
- Bachelor’s Degree in Business, Sales, Marketing, or related field
- At least 1 year of experience in Sales Administration (for SaaS product a huge plus)
- Ability to communicate effectively with clients, namely selling, persuading, conflict resolution
- Good understanding of sales performance metrics to build impactful sales reports and evaluate progress
- Advanced knowledge of administrative recordkeeping
- Excellent interpersonal and communication skills
- Excellent problem-solving and multitasking skills
- Good at G suite and Microsoft Office
- Good English and Thai both written and verbal
- Ability to work at Office (Mon-Fri)
Benefits
- Choose your own office equipment (Mac/Windows)
- Group health insurance
- Education allowance
- Free snacks & drinks bar (at the office)
- Performance bonus