Sales Co-Ordinator
Sales Co-Ordinator
Remote - Nationwide
Reports to: Sales Co-Ordination Manager
Department: Sales
Location: Remote - Nationwide
Role Purpose:
The Sales Coordinator will be responsible for driving Sales growth through providing internal sales support & improving sales efficiency through the management & analysis of the customer engagement tools.
Forming a strong relationship with the Regional Sales Team the sales coordinator will develop and execute impactful analysis & solutions for transforming and supporting the field teams processes and commercial result.
Role Responsibilities
- Provide support & co-ordination to the sales team to enhance sales performance ratios
- Take responsibility for the provision of demos / STR trucks
- Conduct research on potential clients, must wins & competitors providing insights to the sales team to help them develop effective sales strategies
- Support the sales team with T&C alignment, tenders, TCO/LILA & bespoke credit requests.
- Manage the link between service and sales to support terminations and off hires.
- Provide focus on the sales pipeline, monitoring that all opportunities are tracked & followed up in a timely manner
- Support the maintenance, organisation & analysis of relevant data within our CRM platforms.
- Enhance customer experience with updates on delivery dates & scheduling.
- Identify training certificate & skills gaps.
- In conjunction with commercial team prepare, design & deploy any relevant sales campaigns (new & used) monitoring the progress & conducting periodic reviews
- To develop & deploy sales activity to meet the strategic objective of cross selling in regional sales.
- Providing statistical monthly reports to support business growth & process efficiency in relation to calls, quotes, LOR, order intake, orders in hand, pipeline & key wins across new and used disciplines.
- Liaise with the Marketing Dept to update sales presentation materials
- Work with the FDL manager, sales and service dept to make sure we have correct contact cycle for future FDL's.
- Responsible for coordinating the onboarding of new sales team members.
Person Specification:
Competencies Required:
- Proven sales and sales process experience
- Truck specification & construction ability
- Knowledge of customer engagement systems
- Strong communication & presentation skills
- Business acumen with a market focus
- Customer orientation
- Creative problem solver with attention to detail.
- Team player with strong influencing skills
- Accountability
- Strong planning and organisation skills
- Knowledgeable in current market regulation and trends