Sales Development Representative (Appointment Setter / Cold Caller)
We are seeking a highly motivated and results-driven Sales Development Representative (SDR) to join our team as a rock star Virtual Assistant. This role focuses on outbound prospecting, cold calling, lead follow-ups, and appointment setting. The ideal candidate has excellent English communication skills, proven experience in cold calling, and the confidence to engage prospects, overcome objections, and book qualified appointments consistently. This position plays a key role in driving pipeline growth and supporting the sales team.
Requirements
Key Responsibilities:
- Conduct high-volume outbound cold calls to prospects from provided lead lists
- Send follow-up messages via email, SMS, and social media platforms to nurture leads
- Qualify prospects based on established criteria and identify decision-makers
- Set and confirm appointments for the sales team
- Follow structured call scripts while adapting naturally to conversations
- Overcome objections professionally and confidently
- Maintain detailed and accurate records of all calls, messages, and interactions in the CRM
- Execute consistent follow-up sequences to increase response and booking rates
- Track daily, weekly, and monthly KPIs (calls made, conversations, appointments set, show rates)
- Coordinate with the sales team to ensure smooth appointment handoffs
- Conduct lead research to personalize outreach and improve engagement
- Re-engage cold or inactive leads to revive opportunities
- Maintain high energy and professionalism during all client interactions
- Meet or exceed weekly and monthly appointment-setting targets
- Provide feedback on lead quality and script effectiveness to improve campaign results
Qualifications & Skills:
- At least 2 years of experience in cold calling, sales development, or appointment setting
- Strong verbal and written communication skills in English (neutral accent preferred)
- Proven track record of booking appointments through outbound outreach
- Experience using CRM systems (e.g., HubSpot, Salesforce, GoHighLevel, etc.)
- Comfortable making 100+ outbound calls per day
- Strong objection-handling and persuasion skills
- Self-motivated, goal-oriented, and performance-driven
- Ability to work independently in a remote environment
- Strong organizational and time-management skills
Benefits
- Work-from-home opportunity.
- Opportunity to contribute to a growing business by enhancing efficiency and client experience.
- Supportive and collaborative work environment.