Is the Sales Development Representative role at Aircall remote?

The Sales Development Representative role at Aircall is an on-site position located in Paris Office.

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Sales Development Representative

AircallParis Office7h ago

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.

Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.

Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.

At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.

How we work at Aircall: We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here.

Our SDR team is recruiting a Sales Development Representative in Paris.

The ideal candidate would bring a positive energy to the team, is curious, and motivated to learn. Customer-facing experience is key - this position will be the perfect start to skyrocketing your sales career.

All in all, this role enables high energy, motivated team players to develop consultative sales skills and grow professionally. You will work closely with Account Executives (AE). You will engage inbound prospects via chat and over the phone, to qualify them before passing them to an AE. This role is integral in the gathering of pre-sales prospect information and also in its collaboration with Sales teams across France.

Key responsibilities:

Engage with inbound prospects from France via chat and phone calls to qualify them for the next steps in the sales cycle.

Gather valuable prospect information to pass along to Account Executives in the french market, assisting in closing deals and expanding Aircall's customer base.

Collaborate closely with the sales teams to ensure smooth coordination and consistent messaging across markets.

Develop your consultative sales skills by learning from experienced AEs and gaining exposure to the entire sales cycle.

Contribute to growing Aircall's presence in the french market by driving lead generation and supporting regional sales goals.

A little more about you:

Native French speaker: you will be emailing, calling, meeting prospects from the French market

English fluency is not a necessity but would be advantageous

Strong communication skills: active listening, empathy, problem-solving attitude

Time management and organisation skills: ability to manage a large quantity of accounts

Willingness to learn at all times and entrepreneurial spirit to open the Northern market

Why join us?

🚀 Key moment to join Aircall in terms of growth and opportunities

💆‍♀️ Our people matter, work-life balance is important at Aircall

📚 Fast-learning environment, entrepreneurial and strong team spirit

🌍 45+ Nationalities: cosmopolite & multi-cultural mindset

💶 Competitive salary package & benefits

DE&I Statement:

At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey.

We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.

We are strongly committed to hiring a diverse and multicultural team and we encourage applications from traditionally underrepresented backgrounds.

Sales Development Representative

Key responsibilities:

A little more about you:

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