Sales Development Representative (LATAM)
About us
Insightful is a workforce analytics and productivity platform that helps companies understand how work gets done. By providing actionable insights into team performance, efficiency, and workflows, Insightful empowers organizations to optimize productivity, improve accountability, and drive better business outcomes.
Job Description
We are looking for a motivated and results-driven Sales Development Representative (SDR) to join our growing sales team. As our team continues to expand, we are seeking an SDR to help us effectively manage and convert a strong flow of inbound demand.
This role is critical in driving Insightful’s growth by engaging with prospective clients, understanding their challenges, and positioning our solution as a valuable fit.
Location requirement: We are specifically looking for candidates based in LATAM, as this role will cover 09:00–17:00 EST working hours.
Responsibilities:
- Qualify and respond to inbound leads in a timely and structured manner.
- Engage with prospects via email, calls, and other channels to understand their needs
- Schedule meetings and demos for Account Executives
- Maintain accurate records of activities in HubSpot CRM
- Collaborate with marketing and sales teams to optimize lead handling and conversion
- Ensure adherence to defined SLAs for lead response and follow-ups
- Continuously learn and effectively communicate Insightful’s value proposition
- Meet and exceed monthly and quarterly pipeline targets
- Assist the Marketing team and sales to help with timely follow-up on events and potential ABM efforts
You are a great fit for this role if you have:
- 1+ year of experience in sales, lead generation, or customer-facing roles (SaaS preferred)
- Strong communication and interpersonal skills
- High energy, resilience, and a proactive mindset
- Strong qualification and discovery skills
- Strong organizational and time management skills
- Familiarity with HubSpot is a must
- Familiarity with Nooks, Aircall, and Fathom is a plus
- Fluency in English; Spanish is a plus
What Makes This Role Attractive:
- A proven system for success: You’ll operate within a well-defined sales framework that includes extensive playbooks, clear SLAs, and structured processes
- A high-performing team: Our SDR team consistently achieves an average of 125% of target, providing a strong benchmark and collaborative environment
- A growing organization: You’ll be joining at a time of rapid expansion, with real opportunities to make an impact
What We Offer:
- Competitive base salary + performance-based commission
- Clear career progression path (SDR → AE, SDR Team Lead or other roles)
- Ongoing sales training and professional development
- Dynamic, collaborative, and international work environment
- Opportunity to work with a fast-growing SaaS company
Why Join Insightful?
- Be part of a product that directly impacts how companies improve productivity
- Work with a team that values transparency, performance, and growth
- Play a key role in scaling a global B2B SaaS business