Sales Development Representative
About the Company
Openworks is a dynamic and innovative company that prides itself on fostering a culture of continuous learning and development. With 40 years in business, OpenWorks has earned year-over-year recognition on the Inc. 5000 and Franchise 500 fastest-growing organizations list. We are committed to empowering our employees and enhancing their skills to drive success in all aspects of sales and customer engagement.
About OpenWorks
At OpenWorks, we don’t just lead our industry; we transform it. With over 40 years in business and recognition on the Inc. 5000 and Franchise 500 lists, we’re one of the fastest-growing facility management companies in the U.S.
We help customers keep their environments safer, cleaner, compliant, and efficient across key verticals, including:
- Healthcare
- Education
- Industrial (transportation, hospitality, logistics, distribution, data centers, manufacturing)
- Multifamily property management
Our culture is built on learning, development, and empowering our people to grow. If you’re driven, curious, and hungry to build a career in sales, this is the place for you.
The Role
We’re looking for a Sales Development Representative (SDR) to be the engine of our growth strategy - both by opening new doors and expanding relationships with current customers.
In this role, you will:
- Drive new logo acquisition through outbound prospecting
- Support current logo expansion, uncovering new opportunities within existing accounts
- Follow up quickly and professionally on inbound marketing-qualified leads (MQLs)
It’s a great fit if you love creating conversations, thrive in a high-activity environment, and want a clear path to an Account Executive or Account Manager role.
What You’ll Do
Pipeline Generation & New Logos
- Prospect into net-new accounts in our core verticals using calls, email, and LinkedIn
- Build and manage target lists of operations, facilities, and property decision-makers
- Use OpenWorks’ messaging and sales frameworks to secure qualified first-time appointments for our AEs
Account Expansion (Existing Customers)
- Engage current customers to identify new locations, services, and divisions where OpenWorks can add value
- Run structured outreach into “like-new” logo accounts (dormant, under-penetrated, or newly assigned) to generate fresh pipeline
- Partner with Account Executives/Account Managers on strategies to expand within large, multi-site portfolios
Inbound Lead Management
- Quickly follow up on inbound MQLs from marketing campaigns, events, and the website
- Qualify prospects based on fit, need, timing, and decision-making process
- Convert qualified leads into high-quality meetings and opportunities for the sales team
Process, Tools & Collaboration
- Own your numbers: activity levels, meetings set, and pipeline generated
- Track all outreach, conversations, and progress in HubSpot CRM, keeping data clean and up to date
- Leverage sales tools to run consistent, multi-touch campaigns
- Share feedback from the field with Sales and Marketing to improve campaigns, messaging, and targeting
What Makes You a Great Fit
Must-Haves
- 1–3 years of experience in a Sales Development, Business Development, or Inside Sales (SDR/BDR) role
- Demonstrated success with outbound prospecting (cold calls, cold emails, LinkedIn outreach)
- Experience handling inbound leads and turning them into qualified meetings/opportunities
- Strong communication skills - clear, confident, and professional on the phone and in writing
- Organized and disciplined in using a CRM (HubSpot or similar) to manage your day and your pipeline
- Competitive, coachable, and resilient - you like feedback, love winning, and bounce back quickly
Nice to Have
- Experience selling into operations, facilities, property management, or industrial/logistics environments
- Familiarity with multi-site or multi-location customers
- Prior exposure to sales engagement tools.
Why OpenWorks
- Real career path: clear opportunities to grow into Account Executive or Account Manager roles
- Training & frameworks: industry-leading onboarding, proven sales playbooks, and continuous coaching
- Winning brand: 40+ years of success and national recognition, entering our next phase of growth
- Supportive culture: a team that celebrates wins, shares best practices, and invests in your development
- Competitive pay & incentives: base salary + performance-based commission, plus benefits (medical, dental, vision, 401(k), PTO)
OpenWorks is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
