Sales Development Representative

Link to role introduction video: https://www.loom.com/share/79912d974c8e4103962ed211a655e9ae

Thanks for stopping by and learning more about this role at Sitemate! ✨🏗️

We’d love to hear from you 👩‍💻👩🏽‍💻🧑🏿‍💻👨🏻‍💻

Brief overview of this role at Sitemate:

The Sales Development Representative is responsible for qualifying and routing inbound leads across three channels: self-service and inside sales. This role involves frequent engagement with prospects through phone calls, emails, live chat, and internal tools such as Slack and Salesforce. Success in the role is measured by the number of product demonstrations booked and completed, with a strong track record of team performance consistently meeting or exceeding monthly targets.

Employment:

• Salary:

  • OTE Remuneration:

    • A$75,000-A$110,000 (incl. Super)

  • Base Salary:

    • A$50,000-A$70,000

  • Commission:

    • A$25,000-A$40,000

About Sitemate

🏗️ Help transform the world’s most important industries

Sitemate builds digital tools that modernise how construction and industrial companies get work done - replacing spreadsheets and paper with powerful, mobile-first software used on site every day.

Our mission is to build best-in-class software for the built world, empowering companies to streamline how they capture, organise, and analyse information - so they can deliver projects faster, safer, and more sustainably.

We’re backed by Blackbird, have achieved strong product–market fit, and are scaling fast. If you want to work on meaningful problems with a global team that values outcomes, innovation, and ownership - we’d love to meet you!

💬 Want to know what it’s like to work at Sitemate?

Explore our Careers Page to learn more about:

• Our People of Sitemate stories - meet the team and hear their journeys firsthand

• Our Culture & Values - transparency, high velocity, hustle, diversity, and innovation

• Our Mission - building software that helps the world build better

✨ Perks & Benefits - designed to support you in doing your best work

• Competitive, performance-based remuneration

• Equity options – own a piece of what you’re helping to build

• 20 days paid annual leave, plus sick, carer’s, and compassionate leave

• Parental leave – 16 weeks for primary and 6 weeks for secondary carers (including adoption and stillbirth support)

• Free, confidential wellbeing support via our Employee Assistance Program (EAP)

• Learning & Development – professional growth budget and transparent career plans

• Laptop and home office setup budget

• Flexible work – remote or hybrid options, plus the ability to work from anywhere for several weeks each year

• Community & Connection – weekly catered lunches, global offsites, and “Life Story” sessions

• Sydney HQ perks – rooftop garden, wellness centre, showers, and cycle storage in Haymarket

🎧 Hear from our team and leaders:

• Building Sitemate’s Product and Culture – reflections from our CEO on scaling with purpose

• Building and Scaling Engineering Teams – insights from our CTO on creating an environment where engineers thrive

• From Intent to Impact – a conversation on deliberate growth and culture

• Drafting Toward the Future – lessons from Startmate, radical transparency, and Sitemate’s future vision

👷 Hear from our customers:

• G2 Crowd

• Trust Radius

📖 Read more from our CEO:

• Building Sitemate’s Product and Culture – reflections on scaling with purpose and staying true to our mission

🔧 Day-to-Day

• You will be qualifying and routing inbound leads through two channels; self service & inside sales

• You’ll be spending most of your time with prospects across phone calls, emails and live chat on our website, as well as internal tools like slack and salesforce.

• Your quota is measured by the number of demonstrations booked and completed at the subsequent stage of the process. Our current team in this role have achieved >=95% of their targets each month since starting

⚡ Challenges

• Learning about the built world if you haven’t had any exposure to it - there are a lot of different types of companies and plenty of new terminologies to learn.

• Up-skilling your call/phone and email skills - although we have plenty of examples for you to learn from during your onboarding.

• Understanding SaaS financial acronyms and common terminology - if you have not worked in a SaaS company before, there is going to be a lot of metrics to learn. This cheat sheet is a good resource: The Ultimate SaaS Acronyms Cheat Sheet

• We move very quickly, so you’ll need to be excited to come in and learn extremely fast.

✅ Who This Role is For

• Ambitious individuals wanting to pursue a career in SaaS

• People who thrive in a structured, high-agency, KPI-driven environment

• Strong communicators who enjoy building relationships

• Resilient individuals who can persevere and perform with high-volume tasks

🚫 Who This Role is Not For

• Those unwilling to handle rejection frequently

• People uncomfortable with people and conversations

🎯 Skills & Tools

Must Have:

• Confident and clear communication skills, with excellent writing and presentation skills over email, phone, video conferencing and in-person.

• Excellent task organization and prioritization skills, you’re able to multi-task efficiently.

Nice to Have:

• Experience with modern tooling - CRMs, Health Scoring, Live chat, Knowledge bases.

• Experience conducting customer meetings digitally (e.g. Zoom/Teams) and/or physically (in person/face to face with customers).

• Patience working in an industry where not all users are tech-savvy.

PLEASE Note:

• We do not use recruitment partners or services, so please save your time and don't reach out