Sales Engineer - Radiology IT

At Jacobian, we are redefining how radiologists work by uniting proven workflow reliability with cutting-edge AI innovation. Formed from the merger of Fluency for Imaging (FFI) and Smart Reporting, Jacobian is purpose-built to deliver innovation without disruption — empowering radiologists to work faster, safer, and more consistently through next-generation, AI-powered diagnostic reporting. As part of our growth, we are looking for a Sales Engineer to help bring this vision to life by bridging the gap between advanced technology and real-world clinical value.

Tasks & Responsibilities

• Serve as the primary technical resource for the field sales team, acting as a key technical advisor and product advocate throughout the sales process.

• Drive and manage the technology evaluation stage, ensuring all customer requirements are identified and addressed.
• Participate in on-site and remote client meetings to assess needs and align technical solutions accordingly.
• Develop, complete, and update Statements of Work, solution configurations, and technical proposals to meet customer expectations and deadlines.
• Prepare and respond to RFIs/RFPs and vendor security questionnaires, ensuring compliance and accuracy.
• Collaborate with internal teams to convey market and technical requirements to Product and Solutions Management.
• Provide technical training and guidance to the sales organization on the company’s product portfolio.
• Build and maintain strong client relationships throughout the sales cycle to ensure customer satisfaction.
• Achieve assigned technical sales targets across the U.S. and Canadian markets.

Requirements

• Bachelor’s degree in Computer Science, Business, or a related field; advanced degree preferred.
• Minimum of 5 years of relevant healthcare IT technical sales or sales support experience; background in installations, migrations, systems integration, or operations is a plus.
• Strong technical understanding of IT services (managed security, cloud computing, virtualization, asset tracking, AI, hosted IP, networking, and telecommunications).
• Proven success in developing and maintaining client relationships across all stages of the sales cycle.
• Excellent presentation and communication skills, both written and verbal.
• Analytical and problem-solving mindset with the ability to find creative, pragmatic solutions.
• Collaborative, professional, and proactive attitude with strong attention to detail and a results-driven work ethic.
• Proficiency with Microsoft Office Suite and HubSpot (or comparable CRM tools).
• Ideally located in the Eastern Time Zone, with willingness to travel within the U.S. and Canada up to 20% of the time.

Benefits

• Join a fast-growing healthcare technology company at the forefront of AI innovation in radiology.
• Own meaningful work that impacts radiologists, healthcare systems, and patient outcomes worldwide.
• Collaborate in a mission-driven, innovative culture built on trust, quality, and purpose.
• Enjoy flexibility, with adaptable hours and up to 80% remote work within the U.S. or Canada.
• Competitive compensation and benefits, including health insurance plans, 401(k), and other perks supporting your well-being.