Sales Manager
Location: Cape Town (4 days a week in office)
Department: Sales (Buy-side)
Reports to: Louis Eid (VP Commercial)
Working hours: US Hours - 4pm - 12am SAST
ABOUT NIVODA
Nivoda is the leading global B2B jewellery marketplace, Nivoda’s growth trajectory has skyrocketed over the past 12 months, and we continue to expand across new regions at an unprecedented pace.
Our DNA centers on understanding our customers' needs and offering them a seamless experience. With a growing team based in major cities worldwide, including London, New York, Hong Kong, and Mumbai, Nivoda is becoming the go-to marketplace for the global jewelry industry.
We aim to be bold, innovative, and relentless in our pursuit of excellence as we transform an industry steeped in tradition.
ABOUT THE ROLE
As a Sales Manager at Nivoda, you’ll lead a high-performing team of Account Executives responsible for driving new revenue, accelerating customer activation, and expanding share of wallet. You’ll balance coaching, process optimization, and strategic oversight to ensure every rep delivers consistent performance against key commercial targets.
This is a data-led leadership role where success is measured through tangible business impact - revenue growth, new category expansion, and sales efficiency.
Key Responsibilities
Lead, coach, and develop a team of full-cycle Account Executives to exceed individual and collective revenue targets.
Drive consistent execution across the full sales funnel, from SQL to Closed Won, ensuring strong conversion at each stage.
Own and monitor team KPIs to maintain predictable, scalable performance.
Collaborate with Marketing, Customer Success, and Product to refine messaging, improve lead quality, and accelerate sales cycles.
Manage pipeline coverage and forecasting accuracy to ensure alignment with business growth plans.
Implement and ensure best practices in CRM and tech stack, deal qualification, and account growth motion.
Analyze team performance data to identify opportunities for improvement and coach accordingly.
Report weekly and monthly to senior leadership on progress toward revenue goals and leading indicators.
Core KPIs
% of Reps Hitting Target: Maintain ≥80% of team consistently achieving monthly quota.
Grow Regional MRR: Track and grow new monthly recurring revenue generated by the team via SaaS subscription and Marketplace spend.
Sales Verified → 5th FP Conversion %: Ensure healthy movement through key funnel stages, optimizing engagement quality and deal velocity.
Win Rate % (SQL→ Closed Won): Improve conversion rate from qualified opportunity to closed deal.
Pipeline Coverage: Ensure top of the funnel is sufficiently filled to meet revenue needs and forecast accurately.
WHAT DO WE NEED FROM YOU?
Minimum of 2 years of proven, dedicated experience as a Sales Manager leading a Business-to-Business (B2B) outbound sales team.
Expert proficiency in data-driven decision-making, including the interpretation of funnel metrics, conversion rates, and forecasting models.
Exceptional skills in pipeline management and sales forecasting.
Demonstrated ability to monitor team performance and provide clear, detailed reports to senior leadership.
A coaching mentality is essential, with a proven track record of developing sales talent and improving representative performance.
Deep understanding of Sales Theory and outbound methodologies, including the ability to articulate a comprehensive framework for outbound prospecting.
High-level competency with CRM platforms, specifically HubSpot.
Experience with conversation intelligence or sales engagement platforms (e.g., Gong) is a significant plus.
WHAT WE OFFER
Dynamic working environment in a rapidly growing company.
Enjoy a pleasant, low-hierarchy work environment.
Flexible working hours and a vibrant company culture.
Plenty of opportunities for growth and learning.
Unlimited holiday allowance.
Chance to join and contribute to a company during its exponential expansion phase.