Sales Operations Analyst

Position Details:
Industry:                              Finance/Payment
Work Location:                 Foster City, CA
Job Title:                             Associate Business Analyst / Sales Operations Analyst
Duration:                             1 year assignment

Position Summary:
The primary objectives of the Sales Operations Analyst are to execute projects, programs and day-to-day duties with an emphasis on sales processes and sales analytics & reporting. The Sales Operations Analyst will also service a liaison with other functional groups (Product Management, Finance, and Legal) to ensure Sales systems are up to date with latest Product and Pricing information.

Job Scope:
•    Works closely with and under the direction of Sales Operations Management on supporting Sales Management including Sales Pipeline activities, sales-finance reconciliation, sales forecasting and systems development
•    Partners with Sales Management to monitor and track effectiveness of sales performance, activities based performance metrics, pilot programs and report results
•    Provides reporting and analysis on sales trends, and other ad hoc reporting as needed
•    Conducts operational projects and/or tasks at the direction of Sales Operations Management
•    Manages multiple assignments and processes; while anticipating and preventing potential problems;
•    Partners with finance to support reporting of Key Operating metrics: Transactions, Volume, Customer Counts
•    Actively consults with Sales Leadership on complex operational data needs
•    Broadens knowledge through understanding business trends and objectives
•    Proactively identifies process inefficiencies and manage projects and tasks to streamline and automate
•    Other Sales Operations tasks and projects as needed

Qualifications

Qualifications:
•    Bachelor’s degree required
•    3-5 years’ experience in Sales Operations preferred
•    Siebel, Salesforce.com or similar CRM system experience required
•    Expert use of EXCEL (Charts, Pivot Tables, VLookups)
•    Excellent organization, attention to detail, and ability to manage multiple tasks and projects
•    Self-starter with track record of creativity and innovation
•    Strong problem solving and analytical skills with great business sense
•    Ability to work in a dynamic, fast-paced environment and pick up new skill sets quickly
•    Excellent oral and written communications skills

Additional Information

Phone interview then onsite interview in Foster City, CA.