Sales Operations Manager (Tokyo, Japan)
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
We are seeking an experienced Sales Operations Manager to partner with our Japan Sales team across all subregions and segments. In this role, you will serve as a business partner on the Regional Sales Operations team, playing a critical role in helping Figma Sales scale revenue across both our self-service and assisted sales motions.
This role is available to hire from our Japan hub on a hybrid basis.
What you’ll do at Figma:
- Partner with the global forecast owner to drive a data-driven forecasting methodology aligned to best practices and evolving market needs
- Manage regional operating activities to deliver accurate, actionable insights for Sales and Finance leadership
- Support Sales Leadership in forecasting meetings by presenting trends, risks, and opportunities to drive better business decisions
- Recommend org design, sales and ecosystem headcount, book of business, and quota decisions across the region
- Lead Regional MBR/QBR reviews by analyzing sales funnel trends, KPIs, and driving follow-up actions to improve outcomes
- Develop and maintain performance dashboards and reports, accelerating information to action across the region
- Maintain data cleanliness and accuracy by working with sales systems, providing training, and supporting operational reporting needs
We'd love to hear from you if you have:
- Minimum of 5 years of sales operations experience, preferably in a fast-growing environment
- Deep understanding of SaaS operations, best practices, and industry standards
- Strong analytical and technical skills, with proven expertise in Salesforce and BI tools
- Proficient in building high-quality, sophisticated spreadsheets, models, and executive presentations
- Native-level Japanese Proficiency & High-fluency in English
While not required, it’s an added plus if you also have:
- Advanced analytics skills with expertise in BI visualization tools and SQL (specifically Sigma)
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
- Holding interviews in an accessible location
- Enabling closed captioning on video conferencing
- Ensuring all written communication be compatible with screen readers
- Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.