SAP HCM ESS MSS Consultant

Key Responsibilities:

•  Ensuring primary delivery responsibility for all issues or any change request for one or more HRIT solutions assigned

•  Ensure daily monitoring of quality KPIs to avoid any slippage or SLA breaches

•  Provide expert technical solution for any requirement or issue

•  Ensure updated documentation for primary solutions

•  Mentor back-ups / freshers in primary support module

•  Learn 1 or more HRIT solutions and act as back-up whenever required

•  Provide standby or back-up support whenever required

•  Should be ok to work in CE shift timings whenever required

Qualifications

Required Functional Skills:

•Atleast 7 years implementation / AMS experience in SAP HCM Functional modules like SAP PA, OM, Time Management

• Should have expert experience in any one of the modules of Portal, HR Authorization, SAP ILM and Travel Management

•HR ABAP coding or debugging skill is a plus

•Previous experience using JIRA / Confluence tool is a plus

Qualifications:

•Any Graduation or higher in computer, Information Technology, or any IT degree

•B.Sc(IT), MCA, B.Tech, B.Sc(Com)

•Good communication skills to communicate with customers, team members

•Good analytical and problem-solving skills.