Senior Associate, Strategy & Operations, Growth
Join us to build a more rewarding financial future for all Canadians
At Neo, we’re on a mission to build a more rewarding financial future for all Canadians. Life at a rapidly scaling tech startup isn’t for everyone. It’s complex, fast-paced, high-pressure, but also incredibly fulfilling. Since its founding in 2019, Neo has gained incredible traction and is one of the fastest-growing fintech companies in Canada.
#1 on Deloitte’s Technology Fast 50 for 2023, 2024, and 2025 — the first company ever to achieve a three-peat at the top!
#1 Fastest Growing Company in Canada for 2024 by Globe & Mail
Top-ranked mobile apps and credit cards
Team of 500+ people
1M+ customers
10K+ retail partners
The Role
We are looking for a Senior Associate, Strategy & Operations - Growth to join our team. You'll collaborate with fellow high-performing contributors with dynamic backgrounds to develop and execute strategies that will drive Neo’s growth.
Our Growth team sits at the nexus of the company, working closely with Product, Marketing, Partnerships, and Finance teams to identify the largest opportunities for our business and develop plans against them. This team is a group of leaders who want to make things better, simpler and stronger. Make your mark with transformative products and technologies, alongside some of Canada’s most successful leaders and tech minds.What you'll be doing
Develop business cases for new initiatives, features, and products; thinking through opportunities from a customer, financial, operational, and partnership lens
Drive a pillar of Neo’s strategic roadmap focused on driving customer growth through customer engagement, retention, and referrals, reviewing and prioritizing initiatives with business and product leaders and drive greenlit opportunities through to completion by owning performance evaluation and proposal of new initiatives
Own the collection, analysis and interpretation of data to provide actionable solutions and recommendations in partnership with growth channel owners and leadership.
Work closely with the FP&A team to ensure Neo’s financial forecast, P&Ls and roadmap are aligned; ensuring that initiatives planned and committed to are reflected in financial forecasts
Assist decision-making through the application of data-driven analysis, research and business judgment
Who are we looking for
You have 3+ years of experience in top-tier consulting, internal strategy role, private equity or investment banking. Differing years of experience candidates will be considered accordingly.
Exceptional attention to detail and a focus on process rigor
Strong quantitative, analytical and conceptual problem-solving skills combined with outstanding business acumen, proficiency in Excel. Experience with additional analytical tools (SQL/Python/BI platforms) is a plus
Ability to work well under pressure in a demanding environment
Ability to thrive and adapt in rapidly changing landscapes with high levels of autonomy and ambiguity.
Strong Project Management skills, with the ability to manage multiple initiatives simultaneously
Previous experience working at a startup is considered an asset.
Working at Neo:
The people who thrive at Neo are resourceful, growth-oriented, and driven to win. We hold ourselves to high standards because we’re on a mission that matters: to build a more rewarding financial future for all Canadians. As individuals and as a team, we constantly challenge ourselves and each other to raise the bar and deliver exceptional experiences for our customers. Our commitment to customer success drives everything we do, from building world-class products to providing exceptional support at every step of their journey. If this resonates with you, keep reading.
We trust, respect, and support each other. This means honest conversations, constructive input, and empowering each other to move fast and think big. You’ll be surrounded by people who push you to be your best. We primarily collaborate in person across our Calgary, Winnipeg, and Toronto offices, where ideas move quickly and teams build momentum together. As we continue to scale and evolve, we’re looking for builders, innovators, and problem solvers who thrive on challenge–people who would rather blaze a trail through uncertainty than follow a well-paved path.
All team members have a stake in Neo’s success and earn meaningful equity through stock options. This ownership mindset is at the heart of everything we do — when Neo grows, we all grow. If you’ve heard that Neo employees work hard, it’s true. We hold ourselves accountable for delivering on our commitments to our customers, partners, and each other. Working at Neo means taking ownership of your work and driving results, knowing that your contributions directly impact the company’s success.
Apply with us:
We believe in equal opportunity and are committed to creating an inclusive climate where everyone can thrive. Customers trust us with their finances, so successful candidates for this position will be required to undergo a security screening, including a criminal records check and a credit check.
By continuing with your application, you agree to the Candidate Privacy Notice, which guides how we process your personal information for the purpose of your application.
Neo Financial leverages artificial intelligence (AI) to reinforce our candidate evaluation process, including the initial assessment of applications and screening of candidates. These tools support our recruitment team; however, all final hiring decisions are made by humans and are not based exclusively on automated processing. If you require further information regarding our data processing practices, please contact us.
We are hiring for an open, vacant position.