Senior Benefits Administrator

At a Glance

RVO Health is seeking a knowledgeable and detail-oriented Senior Benefits Administrator to administer and support our employee benefits and leave of absence programs. This role is responsible for the day-to-day administration of health, welfare, retirement, and all ancillary benefit programs, including self-insured plan operations, benefits billing, and comprehensive leave management, ensuring compliance, accuracy, and an excellent employee experience.

Benefit programs may evolve over time, and this role supports current and future benefit offerings as needed.

This role reports into the Compliance & Benefits Manager and works cross-functionally with HR Operations, Payroll, Finance, Legal, and third-party vendors to ensure benefit and leave programs are administered consistently, compliantly, and cost-effectively.

Where You'll Be

To prioritize togetherness, culture, and accountability, RVO Health operates on an in-office work schedule. We expect employees to work from our Fort Mill, SC office Tuesday, Wednesday and Thursday each week. You are welcome to work remotely Mondays and Fridays if you wish.

1101 Red Ventures Dr Fort Mill, SC 29707

What You’ll Do

Benefits Administration & Self-Insured Plan Support

• Administer the company’s health, welfare, retirement, and all ancillary benefit programs, including medical, dental, vision, pharmacy, life insurance, disability, voluntary benefits, wellness programs, and any additional benefit offerings
• Support day-to-day operations of self-insured medical plans, including coordination with TPAs, PBMs, stop-loss carriers, and other vendors
• Ensure accurate eligibility, enrollments, changes, and ongoing plan administration across all benefit offerings
• Support the annual Open Enrollment process, including system configuration, testing, vendor coordination, employee communications, and issue resolution
• Maintain benefits documentation, policies, procedures, and employee-facing resources
• Support employee education and understanding of benefit offerings through communications, presentations, and individual support
• Assist with benefits benchmarking and participation in benefit surveys to support market competitiveness

Billing, Reconciliation & Vendor Management

• Own benefits billing and reconciliation processes across all benefit and ancillary programs, including medical, dental, vision, life, disability, voluntary benefits, COBRA, and leave vendors
• Review monthly vendor invoices for accuracy, eligibility alignment, and contractual compliance
• Partner with Payroll and Finance to resolve discrepancies and ensure timely and accurate payments
• Track billing issues and trends and proactively escalate systemic concerns
• Maintain organized billing documentation to support audits and internal reviews

Leave of Absence Management

• Own the administration of all leave of absence programs, including FMLA, state leaves, company leaves, military leave, and other statutory or policy-based leaves
• Serve as the primary point of contact for employees and managers regarding leave eligibility, timelines, and return-to-work coordination
• Partner closely with third-party leave administrators to ensure accurate case setup, documentation, tracking, and resolution
• Ensure leave administration aligns with company policy, payroll processes, and applicable federal and state laws
• Monitor leave cases for accuracy, timeliness, and compliance, escalating complex matters as appropriate

Compliance & Cross-Functional Support

• Ensure compliance with federal, state, and local laws governing benefits and leaves, including ACA, ERISA, HIPAA, FMLA, and applicable state leave laws
• Support preparation and filing of regulatory reports and filings, including Forms 1094/1095-C, 5500s, and other required documentation
• Coordinate preparation and distribution of required notices and disclosures such as SPDs and SMMs
• Support HR Business Partners with escalated or sensitive benefits and leave inquiries
• Partner with Legal, Finance, Payroll, and vendors to mitigate risk and resolve complex issues
• Escalate complex compliance, policy interpretation, employee relations, or regulatory matters to the Compliance & Benefits Manager or Legal as appropriate
• Participate in audits, internal reviews, and special projects as assigned

What We’re Looking For

• 5+ years of progressive benefits administration experience, including hands-on support of self-insured health plans
• Demonstrated experience administering health, welfare, retirement, and ancillary benefit programs
• Proven experience managing benefits billing and reconciliation
• Strong working knowledge of ACA, ERISA, HIPAA, FMLA, and applicable state leave laws
• Experience working with TPAs, PBMs, stop-loss carriers, and third-party leave administrators
• High attention to detail with strong analytical, organizational, and documentation skills
• Ability to manage multiple priorities while maintaining accuracy and compliance
• Clear, professional communication skills with the ability to explain complex topics to employees and managers
• Experience with ADP Workforce Now or similar HRIS platforms preferred
• Experience supporting international benefits programs a plus

Pursuant to various state Fair Pay Acts, below is a summary of compensation elements for this role at the company. The following benefits are provided by RVO Health, subject to eligibility requirements.

• Starting Salary: $70,000 - $90,000
  *Note actual salary is based on geographic location, qualifications and experience
• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Paid Time Off
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Pharmacy Benefits
• Income Protection Plans
• Pet Services Plans
• Mental Health Support
• Wellness Coaching
• HSA- Health Savings Account
• Commuter Benefits
• Gym & Fitness Center Discount Program

Who We Are: 

Founded in 2022, RVO Health is a new healthcare platform of digital media brands, services and technologies focused on building relationships with people throughout their health & wellness journey. We meet people where they are in their personal health journeys and connect them with both the information and the care they need. RVO Health was created by joining teams from both Red Ventures and UnitedHealth Group’s Optum Health. Together we’re focused on delivering on our vision of a stronger and healthier world. 

RVO Health is comprised of Healthline Media (Healthline, Medical News Today, Psych Central, Greatist and Bezzy), Healthgrades, FindCare and PlateJoy; Optum Perks, and the virtual coaching platforms Real Appeal, Wellness Coaching, and QuitForLife. 

We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program. 

RVO Health is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at RVO Health is based solely on a person's merit and qualifications.  

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodations@rvohealth.com.

We do not provide visa sponsorship for this role at this time.

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