Senior Business Analyst
• Collaborate with stakeholders to collect and document business needs, user stories, and workflows related to elevator inspections, audits, and maintenance management.
• Evaluate current business processes and identify opportunities for automation, efficiency, and improved user experience.
• Develop clear and concise business requirement documents (BRDs), functional specifications (FSDs), and process diagrams.
• Participate in daily stand-ups, sprint planning, and retrospectives as part of an Agile development environment.
• Act as a liaison between business stakeholders and the development team, ensuring clear understanding and alignment of requirements.
• Assist with user acceptance testing (UAT), feature prioritisation, and feedback collection to ensure the final solution meets business goals.
• Collaborate with the data analytics team to ensure accurate reporting and actionable insights for clients.
• Recommend enhancements to business processes and platform features based on user feedback and industry trends.
Qualifications
- 5+ years of experience as a Business Analyst in software development projects,
- ideally within enterprise level companies.
- Proficiency in gathering and documenting business requirements, user stories, and
- process flows.
- Experience with business analysis tools such as Jira, Confluence, or similar.
- Ability to facilitate workshops, meetings, and presentations with stakeholders.
- Experience working in an Agile environment (Scrum or Kanban).
- Strong skills in creating BRDs, FSDs, and user guides.
- Proficiency in English (written and spoken).
Nice to have:
- Experience working with platforms related to engineering consulting,
- construction, or property management.
- Familiarity with vertical transportation systems, including elevators, escalators,
- and moving walkways.
- Experience with API integrations and data flow documentation.
- UI/UX Experience.
Additional Information
If this position caught your attention, we're looking forward to get to know you and discuss this role in more detail.