Senior Clinical Specialist, EMEA

Embark on an enriching journey with PROCEPT BioRobotics, where our vision, mission, and values guide everything we do as a company. At PROCEPT, we put the patient first in everything we do and are committed to revolutionizing treatment for benign prostatic hyperplasia (BPH, otherwise known as prostate gland enlargement) through innovation in surgical robotics. As our company succeeds and grows, we improve the quality of life of patients, provide more effective treatment options for surgeons, uphold the trust of our shareholders. That starts with a commitment to our People with a focus on creating an evolving landscape for your career, brimming with transformative opportunities that provide continuous career growth opportunities.

The Opportunity That Awaits You:        

As PROCEPT continues its rapid expansion, the Clinical team is seeking an experienced Senior Clinical Specialist to support the growing volume and complexity of procedures across the region. The Senior Clinical Specialist will lead advanced case coverage, deliver sophisticated product and clinical training programs, and provide high-level procedural guidance for surgeons, staff, and new users. This role will also oversee select field service activities, including software installations and updates, to ensure procedural readiness and system performance.

At the core of this role, we are looking for a seasoned clinical expert with extensive experience supporting complex surgical procedures and robotically assisted workflows. You will be expected to lead in-procedure troubleshooting, manage OR dynamics with precision, and guide surgeon progression through all onboarding and competency milestones. This role requires exceptional attention to detail, the ability to anticipate procedural needs, and the confidence to orchestrate multiple clinical and operational stakeholders simultaneously.

We are also looking for a strong communicator and strategic partner who will regularly share insights with Sales, Marketing, Capital, R&D, Distributor Launch teams and Distributor Utilization/ Clinical Teams. You will play a key role in informing business reviews, supporting new account onboarding, and identifying opportunities for procedural efficiency, utilization growth, and overall program improvement through thoughtful analysis of case logs, trends, and field observations.

The Senior Clinical Specialist will mentor and elevate Clinical Specialists, ensuring consistent delivery of high-quality clinical support and alignment with best practices across the team. The ideal candidate will exercise independent judgment in planning and executing their work, bring deep clinical acumen to every interaction, and demonstrate the leadership needed to support PROCEPT’s continued growth and success nationwide. Frequent travel is required to meet the needs of assigned accounts and regional growth priorities.

• Lead complex case coverage and advanced procedural troubleshooting
• Oversee field service operations and ensure regulatory compliance within direct and distributor teams internationally.
• Develop and deliver advanced product and clinical training programs
• Mentor Clinical Specialists to elevate clinical quality, consistency, and capability
• Serve as a liaison with Sales, Marketing, and R&D to share customer insights and clinical data
• Partner with Sales, Capital, and direct/distributor Launch teams to ensure seamless handoff and successful onboarding of new accounts
• Provide support for software installations and updates to ensure procedural readiness
• Review and analyze case log files to identify trends, training needs, and opportunities for improvement.
• Upload cases log files as required to central repository for all cases supported
• Analyze utilization and operational data to identify efficiency and growth opportunities (e.g., procedural stacking, scheduling optimization)
• Partner with Senior Account Managers to inform business reviews and strategic growth planning
• Oversee surgeon progression through the surgeon pathway, ensuring completion of all onboarding and competency milestones across assigned accounts.
• Ability to travel 75% or greater as necessary

• Regional Quota Attainment: Direct contribution to revenue through utilization growth. Achieve Main Business Objectives as set by the Line Manager.
• Operational Efficiency: Improved scheduling efficiency (e.g., AquaDays)
• Surgeon Satisfaction: High satisfaction scores and positive qualitative feedback
• Team Development: Demonstrated success in mentoring and elevating Clinical Specialist performance and develop for clinical level sign-off for direct and distributor teams internationally.
• Case Leadership: Consistent success leading complex cases and supporting new site launches

• Bachelor’s degree required
• 5+ years of clinical experience in surgery, medical device, or robotics required
• Demonstrated ability to build strong relationships and drive adoption through procedural excellence
• Proven ability to quantify and communicate impact (e.g., utilization growth, procedure efficiency improvements)
• Proven success in mentoring peers and leading clinical programs

• Deep clinical acumen and understanding of surgical workflows
• Advanced device knowledge, sound clinical judgment, and strong troubleshooting skills
• Exceptional communication, presentation, and stakeholder influence across surgeons and internal teams
• Proven ability to align clinical and commercial goals to drive adoption and growth
• Collaborative leadership and mentorship capabilities
• Strategic and adaptable mindset with strong execution in the field

At PROCEPT, we believe every person matters. Every employee, every patient, every caregiver. Because we are here to create a revolution, and we believe in doing that by innovating everywhere with pathological optimism. We believe in being humble and highly engaged in the work we do, while also working together seamlessly for a common goal. At Procept, curiosity, ingenuity and conviction in the power technology will transform the lives of our patients and providers.

And this doesn’t happen by accident. It starts with our live induction program that serves as an incubator for cross-functional team building, an immersion in Procept’s history, jam-packed interactive sessions with executive leadership and a crash-course in the mission and purpose of what we do. It continues with our one-of-a-kind management program designed to build the best managers in the industry, where our people managers across functions come together to exchange ideas and grow, as both managers and learners, in an environment that challenges, supports and broadens.

We are fueled by the opportunity to give people their lives back. And we believe that it begins with YOU! At Procept, we push beyond just finding a work/life balance, we strive to find a work/life blend, a professional world that you are honored and impassioned to belong to, one that you can proudly share with your family, friends, and acquaintances.

An opportunity at PROCEPT BioRobotics won’t just be about finding a job. It will be an opportunity for you to join a community devoted to making a difference in this world!

BENEFITS OF WORKING AT PROCEPT! 

PROCEPT’s health and wellness benefits for employees are second to none in the industry. As an organization, one of our top priorities is to maintain the health and wellbeing of our employees and their families. We offer a comprehensive benefits package that includes full medical coverage, wellness programs, on-site gym, a 401(k) plan with employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, flexible or paid time off, paid parental leave, paid holidays, and many more!

PROCEPT BioRobotics is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind on the basis of race, color, national origin, religion, gender, gender identity, sexual orientation, disability, genetic information, pregnancy, age, or any other protected status set forth in federal, state, or local laws. This policy applies to all employment practices within our organization.

Procept is committed to fair and equitable compensation practices. The pay range(s) for this role represents a base salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Procept utilizes the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above.

We’ll provide you training for, and ask you to maintain trained status for, and comply with, all relevant aspects of the PROCEPT BioRobotics Quality Management System to ensure product and support regulatory compliance. We would also ask you to understand and adhere to the PROCEPT BioRobotics Quality & EHS policies.

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