Serverfarm is a leading developer and operator of data centers with over 750+ locations and key customer relationships in 45 countries. We're revolutionizing how data centers operate across North America, Western Europe, and Israel, serving the world's leading technology and hyperscale companies. With Manulife Investment Management's acquisition in 2023 and our award-winning InCommand platform we're positioned for explosive growth as AI adoption and cloud migration drive unprecedented demand for data center capacity.
A career at Serverfarm means being at the forefront of digital infrastructure innovation, where your work directly impacts how the world's data is managed and secured. As we target 4x growth over the next four years, you'll have unprecedented opportunities to take on new challenges, develop cutting-edge skills, and grow your career across our expanding global operations.
Join our team of innovators and help shape the future of sustainable data centers while building a career without boundaries.
Key Accountabilities
Operations Leadership & MonitoringServe as the senior technical resource during assigned shiftsMonitor and manage electrical, mechanical, and environmental systemsLead response to alarms, events, and abnormal conditionsConduct detailed facility walkthroughs and validate system performanceLead shift turnovers and status communications Electrical & Mechanical Systems ExecutionOperate and maintain UPS, generators, switchgear, ATS/STS, PDUs, and RPPsOperate and support chillers, cooling towers, CRAH/CRAC units, pumps, and valvesExecute system switching, load transfers, and isolations per approved proceduresIdentify system deficiencies and single points of failure Maintenance & Change ManagementLead preventive and corrective maintenance activitiesReview, validate, and execute MOPs, SOPs, and EOPsParticipate in change management and risk assessmentsOversee vendor activities and verify post-maintenance restorationSafety, Compliance & Risk ManagementEnforce LOTO, electrical safety, arc-flash, and PPE requirementsParticipate in incident investigations and root cause analysisDocumentation & ReportingMaintain and review operational logs and maintenance recordsContribute to procedures and technical documentationTraining, Mentorship & DevelopmentMentor junior technicians and new hiresSupport qualification programs and skill assessmentsSafety, Compliance & Risk ManagementEnforce LOTO, electrical safety, arc-flash, and PPE requirementsParticipate in incident investigations and root cause analysisDocumentation & ReportingMaintain and review operational logs and maintenance recordsContribute to procedures and technical documentation Training, Mentorship & DevelopmentMentor junior technicians and new hiresSupport qualification programs and skill assessments
Required Qualifications
High school diploma or equivalent5+ years of experience in data center or mission-critical operationsStrong knowledge of electrical and mechanical systemsAbility to read one-line diagrams and OEM documentation
Preferred Qualifications
Associate or bachelor’s degree in technical fieldIndustry or OEM certificationsExperience with BMS, EPMS, DCIM, and CMMS platformsPrior leadership or acting-lead experience
Core Competencies
Safety and risk management mindsetStrong technical judgment and leadership presenceClear communication and accountabilityContinuous improvement mindset
Serverfarm is committed to providing an equal opportunity workplace and offers paid time off, paid holidays, 401k and FULL coverage medical, dental and vision. Our compensation philosophy rewards employees for achieving the values and objectives aligned with the company’s goals and strategic initiatives.
The listed salary range for this position is an estimate based on the competitive job market. Final compensation will be based on your own individual skills, experience, and location.
The above statements are intended to describe the general nature and level of work being performed in this role. They are not intended to serve as an exhaustive list of all possible responsibilities and duties. We encourage you to apply even if your experience isn't an exact match to the job description.
