CRM is a core growth platform at Gousto. As our Senior CRM Operations Manager, you will own the technical, operational, and governance foundations that allow our CRM to scale effectively across the business.
This isn't a campaign execution role; instead, you will act as the Product Owner for the Braze platform. You'll be accountable for how CRM is configured and governed, focusing on platform capability, data integrity, and delivery standards. You will ensure our CRM is stable, compliant, and measurable, enabling our Growth teams to run impactful campaigns.
This is a hybrid role, with an expectation of at least one day per week in our London office.
Core Responsibilities
Who You Are
Benefits
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Interview Process
Gousto is for everyone
Whether it’s creating diversity in our recipes or building new teams, we care about our people and the opportunities they have at Gousto. Across our business we lead with inclusivity and strive for equality in all we do; working hard to ensure Gousto is an environment where you can be totally yourself.
Everyone is welcome and we’re looking for applications from people of all backgrounds and experiences.
Excited but wondering if you tick every box? We recommend applying anyway so that we can review your profile . And, if you’re in a job share, why not just apply as a pair.
For our roles outside of Operations, most of our people spend 1 or 2 days in our offices every week, combining the benefits of flexibility and time together with colleagues. We want to enable you to do your best work, and if you require additional flexibility, please talk to us about it.
If you have a disability that you’re worried will affect you during the interview process, please let us know and we will do our best to help you feel comfortable.
We’d love it if you could submit your application online. If you require an alternative method of applying, please let us know.
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