A little about us…Fleetio is a modern software platform that helps thousands of organizations worldwide manage their fleet operations. Transportation technology is a hot market, and we’re leading the charge with raving fans and new customers signing up every day. We raised $450M in our Series D funding round in March of 2025 and are on an exciting trajectory as a company. Fleetio is also a proud founding member of the Rails Foundation!
More about our team and company:
The Customer Marketing Team at Fleetio is expanding and has an opportunity for a Senior Customer Marketing Manager to join our team. In this role, you will lead the strategy and execution of programs that turn satisfied customers into active company advocates. This leader will build scalable Customer Marketing initiatives that elevate customer voices across marketing, sales, product, and brand channels.
This role sits within Customer Marketing and will partner closely with Customer Success, Sales, Product Marketing, and Corporate Marketing to identify, nurture, and activate customer champions.
The ideal candidate is a strategic builder who understands how to transform customer enthusiasm into measurable business impact. They also combine strategic thinking with strong program execution and relationship-building skills to create meaningful customer stories and Customer Marketing experiences that drive growth.
They are passionate about customer storytelling and know how to identify the right advocates, build strong relationships, and activate them across multiple channels—from case studies and references to events, advisory boards, and community engagement.
This person is both programmatic and relational: comfortable designing scalable programs while also engaging directly with customers to build trust and excitement around participation.
They bring a strong understanding of the customer lifecycle and know how Customer Marketing programs support pipeline generation, brand credibility, product adoption, and retention.
Most importantly, they are highly collaborative and know how to work cross-functionally to align internal teams around the power of the customer voice.
Fleetio provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment. We celebrate diversity and are committed to creating an inclusive environment for all. All employment is decided on the basis of qualifications, merit and business need.
This application is not intended to and does not create a contract or offer of employment. Employment with Fleetio is at will.
If you have a disability or a special need that requires an accommodation to fill out the online application, please let us know by calling (205) 718-7500.