Senior Data Analyst
About us
Coalition is the world's first Active Insurance provider designed to help prevent digital risk before it strikes. Founded in 2017, Coalition combines comprehensive insurance coverage and innovative cybersecurity tools to help businesses manage and mitigate potential cyberattacks.
Opportunities to make an impact with bold thinking are real—and happening daily at Coalition.
About the role
We are hiring a Senior Data Analyst to lead analytics for our GTM and servicing motions, with a core focus on building out our “Customer 360” view. You will connect data across marketing, sales, product, and servicing to show how brokers and customers move through the lifecycle and where we can better acquire, onboard, support, and retain them.
You’ll partner with Marketing, Sales, Customer Success, and Product to measure campaign impact, optimize funnels, and identify opportunities to improve experience and LTV. By building robust data models, dashboards, and journey analytics, you will give leaders a single source of truth for GTM and servicing performance and help them prioritize the next best actions for growth and retention.
Responsibilities
- Focus on our “Customer 360” platform and marketing impact analysis, building a unified view of customers and brokers across marketing, sales, and servicing touchpoints.
- Lead and execute cross-functional analytics projects using advanced SQL and data modeling to uncover actionable business insights and identify optimization opportunities across the GTM and servicing funnels.
- Develop clear, data-driven recommendations to improve operational efficiency, drive revenue and retention, influence product and marketing leadership, and support company objectives (including OKR tracking).
- Analyze and map the end-to-end customer and broker journey (from first touch through renewal/expansion) to understand and measure key touchpoints, helping identify gaps and propose data-informed solutions.
- Design and deliver robust data models, reporting solutions, automated dashboards, and performance metrics that support GTM strategy, customer success, and lifecycle marketing decisions.
- Integrate, clean, and synthesize data from multiple sources (marketing platforms, CRM, product usage, servicing systems, billing, external data) to build comprehensive narratives and actionable business stories.
- Serve as an SQL subject matter expert, mentoring junior team members and promoting best practices in query design, data modeling, and documentation.
- Contribute to a culture of data excellence by exemplifying quality, empathy for stakeholders, and continuous improvement in all analytics processes.
Skills and Qualifications
- Bachelor’s degree in Statistics, Economics, Mathematics, Computer Science, or a related field (or equivalent practical experience).
- 5+ years of professional experience in data analysis, business analytics, or a related analytical role, with demonstrated impact on marketing, GTM, or customer experience outcomes.
- 4+ years of domain experience in the insurance industry, ideally supporting distribution, marketing, partnerships, or customer servicing.
- Proven expertise in SQL, including complex query design, data modeling, performance optimization, and thorough code documentation.
- Knowledge of programming skills in Python, R, or a similar language for analytical workflows and reproducible analysis.
- Solid knowledge of analytical and statistical techniques: hypothesis testing, experiment design, data interpretation, and development of actionable recommendations.
- Demonstrated experience working with BI / visualization tools like Looker, Tableau, or similar, including building dashboards used by leadership.
- Strong communication skills, with the ability to present technical findings clearly to non-technical business and GTM audiences.
- Track record of effective collaboration across product, marketing, sales, customer success, operations, and cross-functional teams.
- Ability to context switch seamlessly between multiple areas of the business, prioritizing diverse requests and adapting to varied stakeholder needs.
- Passion, drive, and a deep sense of responsibility. We build the analytical systems that help us understand, serve, and retain our customers and brokers.
Bonus Points
- Experience in insurance underwriting, insurtech, or fintech sectors.
- Familiarity with operational / business tools, such as Amplitude, Google Analytics, Marketo, Salesforce, Segment, or Zuora.
- Exposure to ETL and analytics workflow tools (e.g., dbt, Airflow).
- Experience using Cursor or other GenAI-assisted IDEs for coding and analysis productivity.
- Understanding of advanced topics like causal inference or other advanced statistical methods, especially for measuring marketing and servicing impact.
Compensation
As a remote-first organization, our compensation reflects the cost of labor across several Canadian geographic markets.
In Alberta, British Columbia & Ontario the base salary for this position ranges from $114,000/year up to $142,500/year.
For all other locations, the base salary for this position ranges from $102,600/year up to $128,250/year.
Consistent with applicable laws, an employee's pay within this range is based on a number of factors, which include but are not limited to relevant education, skills, job-related knowledge, qualifications, work experience, credentials, and/or geographic location. Your Recruiter can share more on the specific target salary range for your location during the interview process. Coalition, Inc. reserves the right to modify this range as needed.
Vacancy Status: This posting is for an existing vacancy.
Use of AI: We utilize AI-assisted tools to help us organize and review the high volume of applications we receive. However, our human recruiting team makes all final hiring decisions and interview selections, valuing personal connection over algorithms.
Application Updates: Consistent with our commitment to transparency, if you are interviewed for this role, we will provide a status update on your application within 45 days of your final interview.
Perks
- 100% medical, dental, and vision coverage
- Flexible PTO
- Annual home office stipend and WeWork access
- Mental & physical health wellness programs like Headspace, Lumino, and more!
- Competitive compensation and opportunity for advancement
Why Coalition?
Work at Coalition is centered on the joint mission to Protect the Unprotected. We have built a remote-first, highly inclusive culture that welcomes people from diverse backgrounds. We trust each other to take responsibility, share ownership of outcomes, and put in the work together to protect businesses from digital risk. Coalition’s exceptional growth stems from its ability to address real-world problems for organizations of all sizes while remaining true to our founding values of character, humility, responsibility, purpose, authenticity, and inclusion.
We’re always looking for collaborative, inquisitive individuals to join #OurCoalition.
Privacy Notice
Coalition is committed to protecting your privacy and handling your personal information responsibly. We collect, use, and store personal information as necessary for the recruitment process and in compliance with applicable privacy laws and regulations in all regions where we operate. We want you to understand what personal information we collect, how we use it, and your rights regarding access, correction, and deletion of your data where applicable. Information submitted, collected, and processed as part of your application is subject to Coalition's Privacy Policy. For further details, please review our full Privacy Policy or contact us with any questions regarding how your information is handled.
Safe Hiring Notice
All legitimate communication from Coalition comes from @coalitioninc.com emails, and open roles are listed only on our Careers page. We never ask for payment, banking details, or personal identification before an offer is accepted through our secure systems. If you believe you’ve been a victim of fraudulent recruiting, follow guidance from the Federal Trade Commission (FTC).
Anti-Discrimination Notice
Coalition is proud to be an Equal Opportunity employer. Our policy is to provide equal employment opportunities to all individuals, without discrimination or harassment on the basis of any characteristic protected by applicable laws in each country where we operate. This commitment includes, but is not limited to, ensuring equal treatment in recruitment, selection, training, promotion, transfer, compensation, and all other aspects of employment. Coalition does not tolerate discrimination or harassment of any kind, and we are dedicated to fostering an inclusive and supportive workplace.
Accommodations
Coalition is committed to providing reasonable accommodations to qualified individuals with disabilities, including applicants and employees, in accordance with applicable laws and regulations in each country where we operate. Our policy is to support equal opportunity in the hiring process by considering qualified applicants regardless of disability or other protected characteristics, unless providing accommodation would impose an undue hardship or disproportionate burden. If you require accommodation to complete an application, interview, pre-employment testing, or participate in the selection process, please contact us at candidateaccommodations@coalitioninc.com. We also consider all qualified applicants, including those with criminal histories, in line with applicable laws and regulations in each jurisdiction.
To all recruitment agencies: Coalition does not accept unsolicited agency resumes. Do not forward resumes to our email alias, employees, or other physical or virtual organization locations. Coalition is not responsible for any fees related to unsolicited resumes.