Senior Director, Data, AI & Analytics - Salesforce
Sr. Director, Data, AI, & Analytics
Reports to: SVP, Innovation
Location: United States/Canada
Role Description
A Senior Director within Neocol’s Data, AI, & Analytics capability group plays a pivotal role at the intersection of market strategy, technical leadership, and organizational growth. Each day involves shaping go-to-market plans in close collaboration with Salesforce sales and product leaders, leading pipeline growth activities, and overseeing the creation of industry-specific accelerators that set Neocol apart in the ecosystem. The role requires staying closely aligned with Salesforce’s evolving roadmap, translating new capabilities and market trends into actionable plays, and representing Neocol through thought leadership, partnerships, and events that highlight customer success.
On the delivery side, the Senior Director drives operational excellence across Neocol’s Data, AI, & Analytics capabilities ensuring strong performance, profitability, and talent development. They lead and mentor a team of architects and specialists, guide the execution of complex client engagements, and foster a culture of technical excellence and collaboration. Acting as both solution strategist and architect, the Senior Director defines standards, resolves challenges, and ensures Neocol consistently delivers innovative Data Cloud, Agentforce, Tableau and supporting technology solutions that create real business impact.
Key Responsibilities
Market Growth & Go-To-Market Strategy
- Design and execute comprehensive GTM strategies for Salesforce Data, AI, & Analytics (e.g. Data Cloud, Agentforce, Tableau, etc.) offerings in collaboration with Sales, Alliances, and Delivery teams.
- Oversee and lead the development of targeted industry accelerators including vertical-specific designs, cross-cloud solutions, and reusable assets that differentiate Neocol in the ecosystem.
- Lead GTM working sessions proactively identifying growth gaps and cocreating plays to drive new bookings and expand existing client relationships.
- Build and nurture strategic relationships with Salesforce Product and Account Leaders (AVPs, RVPs, AEs) to secure joint opportunities.
- Drive thought leadership initiatives by delivering keynotes, participating in industry panels, authoring points of view (POVs) to otherwise establish Neocol as a Data, AI, & Analytics authority across the Salesforce ecosystem.
- Represent Neocol at premier Salesforce events including Dreamforce, World Tours, Quarterly Business Reviews (QBRs), and regional enablement forums.
- Plan and execute Neocol-led thought leadership events to generate demand for Data, AI, & Analytics capabilities and showcase client outcomes in relevant market contexts.
- Track and optimize partnership metrics including certification attainment, Salesforce Navigator rankings, customer satisfaction scores, annual contract value (ACV) goals, and competitive win rates.
- Create compelling market positioning through case studies, proofs-of-concept, and art-of-the-possible demos that accelerate sales cycles.
- Monitor competitive landscape and develop counter positioning strategies to maintain Neocol's market leadership and differentiation.
Capability Group Operations & Performance Management
- Monitor and report on capability group performance including team utilization rates, team profitability, client satisfaction, and team development metrics.
- Manage P&L responsibility for the Data, AI, & Analytics capability group, including revenue targets, cost management, and growth investments.
- Establish and lead capability specific “Center of Innovation” motions, inclusive of delivery governance, quality assurance, etc. to ensure consistent, high-quality client outcomes.
- Lead continuous improvement through retrospectives, lessons learned, and process optimization initiatives.
- Maintain currency with Salesforce Data, AI, & Analytics related roadmaps, new features, and industry trends to inform strategy and positioning.
Capability Development & Team Leadership
- Define and execute the strategic roadmap for Neocol's Data, AI, & Analytics capability group in alignment with Salesforce product direction and market demand.
- Build and lead a team of architects and Capability Leads to support delivery execution of our most strategic and complex client engagements.
- Oversee talent development including performance management, career path progression, and skills development in partnership with HR, sales, and delivery leadership.
- Create and deliver internal enablement programs, training curricula, and knowledge management to train and develop cross-functional architects and SMEs across Neocol.
- Foster a culture of technical excellence, continuous learning, and collaborative problem-solving within the capability group.
Technical Leadership & Solution Architecture
- Solution leader for enterprise scale implementations, serving as one of the primary solution leads and authority for our most strategic and complex engagements.
- Guide solution architecture that integrates Salesforce Data, AI, & Analytics related technologies with downstream systems.
- Help resolve complex technical challenges and serve as escalation point for delivery issues across all client engagements.
- Mentor technical teams on best practices, architecture patterns, and emerging capabilities.
How You Will Be Measured
- Drive measurable market growth by shaping and executing GTM strategies that strengthen Neocol’s position as a leader in Salesforce Data, AI, & Analytics
- Build trusted, strategic relationships with Salesforce sales and product leadership to influence opportunities, co-create plays, and expand joint pipeline.
- Lead the capability’s operational and financial performance, ensuring strong compliance with sales bookings targets, utilization, healthy margins, and consistently high client satisfaction.
- Elevate delivery quality and scalability through governance, continuous improvement, and creation of reusable assets, accelerators, and cross-cloud frameworks.
- Develop and inspire a high-performing team through mentorship, enablement, and a culture of innovation, collaboration, and technical excellence.
- Specific KPIs for the role in FY26 include:
- Billable utilization target (25% Individual)
- Billable utilization target (Team)
- Data, AI, & Analytics Delivered Revenue
Required Qualifications
- 8+ years of experience in Salesforce solution architecture, consulting, or previous technical leadership roles.
- Proven hands-on experience designing and implementing Agentforce, Data Cloud, and/or Tableau solutions
- Demonstrated ability to translate business requirements into scalable, high-performing technical solutions
- Experience leading functional and technical workshops, executive-level discussions, and customer-facing deliverable review sessions
- Excellent communication, facilitation, and client management skills able to bridge strategic and technical conversations seamlessly
- Deep relationships within the Salesforce ecosystem including AVPs, RVPs, AEs, and product teams
- Understanding of key industry verticals and their common challenges (High Tech/SaaS)
Preferred Qualifications
- Familiarity with agile delivery methodologies, iterative solution development, and early demo driven deployment cycles.
- Experience mentoring and guiding technical delivery teams, particularly in Salesforce Data, AI, & Analytics solutions
- Experience with partner program requirements, joint GTM activities, and ecosystem collaboration
- Knowledge of competitive landscape and positioning strategies across Salesforce Data, AI, & Analytics
Why Neocol?
Neocol partners with the world’s most innovative subscription businesses to solve complex, high-impact challenges and unlock scalable growth. As a leading Salesforce Summit Partner, we bring deep expertise in Agentforce Revenue Management and the broader Salesforce ecosystem to help customers transform how they sell, service, and scale.
What sets Neocol apart is not just our technical depth, but how we work. We’ve built proven playbooks, accelerators, and delivery models that empower teams to move quickly, confidently, and with purpose — always with a focus on meaningful outcomes.
At Neocol, you’ll join a team that values expertise, curiosity, and ownership — and gives you the opportunity to make a measurable impact in the subscription economy.
A People-First Culture & Total Rewards Philosophy
Neocol is committed to building an inclusive, people-first culture supported by employee-led ERGs, mentorship opportunities, and a total rewards philosophy that goes beyond salary. We offer competitive compensation, comprehensive benefits, flexibility, and continuous learning to help our people thrive, at work and beyond.
Our offerings include:
- Competitive compensation and benefits
- Flexible time off that supports real work-life balance
- A monthly home office stipend
- Employer-matched 401(k)
- Comprehensive medical, dental, and vision coverage
- Adoption assistance
- Ongoing internal training and development opportunities
Our Core Values in Action
- Collaboration: Across all key stakeholders (employees, partners, customers), it is essential that we work together, as a team, to drive value in every interaction and implementation.
- Creativity: We enjoy getting creative in the way we solution with our customers, work with our teammates, and drive value with our partners.
- Trust: It is important that Neocol operate in a fun, open, and ethical environment. Trust is key to our culture.
- Ownership: We are an environment focused on results and each individual has critical metrics that they are responsible for in order to help our customers and our organization.
- Passionate: Care about what you do, why you do it, and the impact that it has our customers, employees, and partners.
Passion Driven. Purpose Guided. Our People Make the Difference.
Please note:
Neocol is an equal opportunity employer. Neocol does not discriminate against any employee or applicant because of race, religion, sex, sexual orientation, age, national origin, ancestry, disability, arrest or conviction record, marital status, military service or any other characteristic protected by applicable local, state or federal law and reasonably accommodates applicants and employees as required by applicable law.