Senior Director, Talent & People

SUMMARY:The Senior Director of Talent & People will serve as a key member of Parachute’s leadership team, driving our people strategy and ensuring our culture continues to thrive as we grow. This role will oversee all aspects of People Operations — including talent management, total rewards, and employee experience — while also leading HQ office facilities and internal communications.

This is a highly visible, strategic role that blends organizational leadership with hands-on operational excellence. The ideal candidate will be a thoughtful people leader who values transparency, empathy, and accountability, and who thrives in a fast-moving, design-driven consumer brand environment.

Reports to: CEO

Location: Culver City, CA — in office M-TH

What You’ll Do:

People & Culture Leadership

• Lead the strategy and execution of Parachute’s People & Culture function, aligning our people priorities with overall business goals.
• Oversee the full employee lifecycle - from hiring and onboarding to development, engagement, and retention.
• Partner with the executive team on organizational design, headcount planning, and employee development.
• Manage all aspects of payroll and total rewards, ensuring accuracy, compliance, and competitiveness.
• Own all aspects of benefits strategy and management - from designing competitive, thoughtful programs that attract and retain top talent to overseeing administration, compliance, and employee support.
• Lead all employee relations matters, providing guidance, consistency and care in support of Parachute’s values and culture.
• Proactively build strategy to deliver best in class retention.
• Own all employment law and compliance matters, including development and maintenance of company policies, procedures, and the employee handbook.
• Champion a culture grounded in accountability, adaptability, and continuous improvement - fostering the discipline and growth mindset needed to scale effectively.

Recruiting & Talent

• Oversee all recruiting and hiring efforts across corporate and retail teams.
• Ensure consistent hiring standards, strong candidate experience, and an efficient recruiting process.
• Partner with department leaders to forecast hiring needs and build talent pipelines..
• Leverage market data to inform compensation and workforce planning decisions.

Culture & Employee Experience

• Manage and strengthen Parachute’s culture through intentional programming, communication, and connection.
• Regularly track and analyze employee sentiment and feedback, translating insights into actionable improvements.
• Lead engagement initiatives including team-building events, milestone celebrations, and recognition programs.
• Maintain a consistent onsite presence  in our Culver City office to effectively support employee experience and organizational health, including handling real-time employee relations matters with care and discretion, partnering closely with leaders and teams during key moments, driving in-person recruiting and onboarding experiences, and actively shaping a thoughtful, connected, and high-performing in-office culture.

Internal Communications

• Oversee all internal communications including company-wide All Hands meetings, executive updates, and internal updates.
• Partner closely with leadership to ensure transparency, alignment, and trust across the company.

Facilities Management & IT

• Lead HQ facilities management and operations, ensuring an inspiring, functional, and safe workspace.
• Oversee vendor management, office budgets, and space planning.
• Lead IT operations across corporate systems and tools (GSuite, Slack, HRIS, etc.), ensuring smooth administration, access control, and security.
• Manage vendor relationships and office technology infrastructure to support connectivity, productivity, and employee experience.
• Create an environment that fosters collaboration, creativity, and community.

Who You Are:

• 7+ years of progressive experience in People leadership, within a high-growth consumer, retail, and/or lifestyle brand.
• Proven success leading all aspects of People Operations, including recruiting, payroll, and culture strategy.
• Skilled communicator with experience overseeing internal communications at the executive level.
• Demonstrated ability to use data and feedback to shape culture and improve employee experience.
• Hands-on leader who balances empathy with accountability.
• Passionate about building a workplace that reflects Parachute’s brand and values.
• You Own the Outcome and show up with rigor, accountability and a bias for action.
• You Spring Forward and embrace everything with energy, adaptability, positivity and maturity. 
• You Build the Best and are committed to growth, dreaming big, and sharing and receiving feedback in the spirit of always improving. 

What You’ll Get:

• Work that fits your life
• Hybrid schedule with Fridays work-from-home
• Beautiful HQ in the heart of Culver City, steps from the light rail
• Take care of you (and your people)
• Comprehensive medical, dental, vision, and disability coverage
• One Medical (full health), Kindbody (fertility health), and Talkspace (mental health) memberships for modern, easy access to care
• Up to 10 weeks of paid parental leave for growing families
• Time to truly unplug
• Open & flexible PTO - take the time you need, when you need it
• Support beyond your paycheck
• 401(k) through Empower
• Monthly work-from-home stipend
• Monthly cell phone reimbursement
• Daily delights
• Free snacks to keep you fueled
• Weekly catered lunch to bring everyone together
• Employee Discount 
• Free bedding for a great night’s sleep, an incredible employee discount, and $300 in free product every year 

Parachute takes a market-based approach to pay, and pay may vary depending on your location. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. The estimated pay range for this role is $170,000 - $200,000. 

About Us

Parachute is a modern lifestyle brand focused on creating premium, responsibly-made home essentials. At Parachute we exist to fill homes with soft landings. Home is an extension of the self. It offers a sense of belonging and welcomes all with ease and warmth. It’s where we recharge, wash off the day and rest up for tomorrow. Home is the most comforting word there is. That’s why they say there’s no place like it. The unmistakable feeling of home is what inspired us to create Parachute. To responsibly make essential, lasting items that transform a house into a home.Parachute was certified as a great place to work! Check us out here.

Ensure your Parachute Home job offer is legitimate and don't fall victim to fraud. Parachute never seeks payment from job applicants. Parachute recruiters will only reach out to applicants from an @parachutehome.com email address. For added security, where possible, apply through our company website atwww.parachutehome.com/careers.