Senior Executive, Account Management (Digital Marketing with Global Clients)

We are seeking a highly motivated Senior Executive, Account Management to join our D2C E-commerce Enablement team at AnyMind Thailand. In this role, you will cultivate and nurture strong client relationships, ensuring their success and satisfaction. You will be instrumental in driving the growth of both local and global businesses while collaborating within a dynamic multinational team.

Develop and maintain robust, long-term client relationships, serving as their primary point of contact and trusted advisor.
Provide strategic guidance to clients on marketing and advertising initiatives, ensuring successful brand development.
Oversee project timelines and deliverables, effectively managing project progress.
Create and execute comprehensive project schedules based on team assessments, coordinating client meetings both on-site and remotely.
Prepare and deliver regular performance reports and insights to clients, highlighting achievements and recommending optimization strategies.
Monitor campaign performance and client satisfaction, proactively addressing challenges and implementing solutions.
Identify opportunities to expand client accounts through upselling and cross-selling, driving revenue growth.
Collaborate closely with cross-functional teams, including sales, marketing, and product development, to achieve client objectives.

Must have

3 years of account management experience in the digital marketing agency industry (especially Media and Influencer Marketing)
Fluency in English
Experience in D2C E-commerce is a plus.
Exceptional communication and presentation skills with the ability to effectively interact with clients at all levels.
Strong Strategic Thinking, negotiation, and logical problem-solving abilities.

Nice to have