Senior Internal Communications Manager
About Learneo
Learneo is a platform of builder-driven businesses, including Course Hero, CliffsNotes, LitCharts, Quillbot, Symbolab, and Scribbr, all united around a shared mission of supercharging productivity and learning for everyone. We attract and scale high growth businesses built and run by visionary entrepreneurs. Each team innovates independently but has a unique opportunity to collaborate, experiment, and grow together, and they are supported by centralized corporate operations functions, including HR, Finance and Legal.
About QuillBot
QuillBot was founded in 2017 with a mission to help students and professionals—especially those learning English—strengthen their writing. Today, we help over 56 million people around the world create great things. Whether you're writing, designing, coding, or collaborating, QuillBot is a place where anyone can create at the speed of thought. Our AI-powered tools help you think clearly, communicate effectively, and create beautifully—across every platform, in any format, at any skill level. If you're passionate about using technology to make the path from inspiration to execution more accessible, intentional, and relevant, come join us
Role OverviewThe Senior Internal Communications Manager is responsible for helping bring the internal communications strategy to life through thoughtful planning, execution, and partnership. This role plays a key part in ensuring that employees are informed, aligned, and motivated about our strategy—primarily within QuillBot (~80%), with additional project-based support for Learneo Corporate (~20%).
This person works cross-functionally with leaders across the organization, including the QuillBot CEO, Chief of Staff, VP of HR and Learneo corporate leaders, to deliver clear, consistent, and timely communications that support business priorities and drive strategic alignment.
Responsibilities
- Execute and operationalize internal communications strategy by turning high-level goals into clear, actionable communications across channels
- Plan and deliver internal communications for QuillBot, including:
- Company-wide announcements and business updates
- Messaging and materials for Town Hall meetings, AMAs, planning, and company moments
- Drafting and editing communications from executive and functional leaders including strategy roll-outs and updates, presentations, emails.
- Contribute to communication efforts that support core business rhythms, including onboarding, planning, and progress reporting
- Support cross-company communications efforts for Learneo, including:
- Helping review and improve messaging for corporate communications
- Contributing and driving execution of project-based communications initiatives (acquisition, re-orgs)
- Coordinate communications logistics and planning, including maintaining comms calendars, aligning on timing, organizing and updating comms material for the business, and managing internal channels (e.g., Slack, email, town halls)
- Collaborate with the People and Recruiting teams to support communications around HR programs, benefits, and internal employer brand messaging
- Help execute communication plans for key change initiatives, high-impact projects, and organizational updates
- Ensure internal messaging reflects inclusive language and reinforces company values, partnering with HR and leaders as needed
- Contribute to communications planning by sharing input and partnering with stakeholders to ensure clarity, tone, and timing are effective
Qualifications
- 7–12 years of experience in internal or corporate communications, ideally in high-growth or global remote organizations
- A minimum of a Bachelor’s degree in any discipline
- Comfort advising and partnering with executives, with the judgment to handle sensitive information and maintain confidentiality
- Ability to translate complex strategies into clear, compelling communications across multiple channels (Slack, email, intranet, town halls)
- Strong track record drafting and editing executive communications, including presentations, emails, and strategy rollouts
- Experience working effectively with leaders and functions across the organization to align on messaging and communications needs
- Excellent writing, editing, and storytelling skills with a focus on clarity, tone, and inclusivity
- Familiarity with communications platforms and tools (Slack, intranets, video platforms)
- Strong organizational and project management skills with the ability to manage calendars, timelines, and competing priorities
- High attention to detail and ability to navigate ambiguity in a fast-paced environment
Scope and ExpectationsThis role is focused on execution with ownership—taking initiative, managing communications with care, and contributing meaningfully to how the company communicates internally. Strategic direction is developed in collaboration with senior leaders; this role plays a critical part in executing that strategy across teams and moments. Corporate support is project-based and primarily focused on advising and contributing to specific communications initiatives as needed.
What Success Looks Like
- Employees clearly understand the company’s strategy, current direction, and what success looks like
- Internal communications foster motivation, alignment, and a stronger sense of purpose across teams
- Leaders feel supported and confident in how messages are communicated
The organization operates more smoothly and efficiently, with reduced friction and clearer decision-making - Communications contribute to faster execution and higher-impact results across the business
- Internal messaging helps teams stay focused, move in sync, and deliver on top priorities
Benefits & Perks
- Competitive salary and annual bonus
- Medical coverage
- Life and accidental insurance
- Vacation & leaves of absence (menstrual, flexible, special, and more!)
- Developmental opportunities through education & developmental reimbursements & professional workshops
- Maternity & parental leave
- Hybrid & remote model with flexible working hours
- On-site & remote company events throughout the year
- Tech & WFH stipends & new hire allowances
- Employee referral program
- Premium access to QuillBot
*Benefits and benefit amounts differ by region. A comprehensive list applicable to your region will be provided in your interview process.
Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria. We strongly encourage you to apply if you're interested: we'd love to learn how you can amplify our team with your unique experience!
This role is eligible for hire in India.
We are a virtual-first company and have employees dispersed throughout the United States, Canada, India, Israel, Germany, and the Netherlands. We have a market-based pay structure that varies by location. The base pay for this position is dependent on multiple factors, including candidate experience and expertise, and may vary from the amounts listed. You may also be eligible to participate in our bonus program and may be offered benefits, and other types of compensation.
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Equal Employment Opportunity Statement (EEO)
We are an equal opportunity employer and value diversity and inclusion within our company. We will consider all qualified applicants without regard to race, religion, color, national origin, sex, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or ability status. We will ensure that individuals who are differently abled are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment as provided to other applicants or employees. Please contact us to request accommodation.