Senior Manager, Operations
Ready to be part of something big? At KRUSH Labs, a privately owned R&D center, we push the boundaries of unmanned systems and advanced hardware. We’re building next-generation platforms that fuse resilient communications, AI-driven autonomy, and precision navigation, designed to perform in the most demanding real-world environments. Join us to tackle complex challenges, turn cutting-edge research into deployed technology, and help shape the future of autonomous systems.
The Senior Manager, Operations acts as the operational business owner for the entity, ensuring organizational efficiency, risk control, and alignment across all core and support functions. This role is responsible for driving operational excellence, enabling cross-functional coordination, and supporting strategic decision-making at the leadership level.
Key Responsibilities
- Design and lead the company’s operating model to support scale, ensuring alignment between strategy, execution, and daily operations across all functions.
- Act as an operational owner responsible for safeguarding the business entity, managing operational risks, ensuring business continuity, and making key operational decisions.
- Lead cross-functional coordination to ensure alignment between teams and departments.
- Facilitate effective execution of company-wide initiatives and operational priorities.
- Partner with senior leadership and executive team to translate strategic priorities into clear operational plans, execution of roadmaps, and measurable business outcomes.
- Oversee and coordinate support functions including HR, Finance, and Legal.
- Support company budgeting and forecasting processes, ensuring resource allocation aligns with business priorities and growth plans.
- Ensure effective management of office spaces, infrastructure, and workplace environment.
- Lead procurement processes, ensuring cost optimization and operational efficiency.
- Implement operational reporting frameworks and performance dashboards, providing leadership with visibility into KPIs, risks, and progress against strategic objectives.
- Identify and remove structural and operational bottlenecks, accelerating project delivery, and improving cross-team collaboration and execution speed.
- Foster a culture of accountability, transparency, and operational excellence across the organization.
Requirements
- Master’s degree in Business Administration, Operations, General Management or Finance.
- 10+ years of experience in operations and/or finance roles, preferably within high-growth tech companies, startups, or R&D-driven environments.
- Strong financial expertise, including budgeting, forecasting, financial planning, and operational reporting.
- Proven operational leadership with experience in process optimization, KPI management, and scaling operational systems.
- Experience managing procurement, vendor relationships, and supply chain operations within technology organizations.
- Proficiency with ERP systems (e.g., SAP, NetSuite, Dynamics), MS Office, and data analysis tools.
Skills & Abilities Required
- A positive mind-set and people-oriented work ethic.
- Strong operational leadership and experience scaling operating models in fast-growing environments.
- Ability to translate strategy into clear execution plans and align cross-functional teams.
- Strong financial acumen, including budgeting, forecasting, and KPI management.
- Proven ability to build and empower high-performing leaders and teams.
- Excellent communication, stakeholder management, and problem-solving skills.