Senior Patient Outcomes Officer

This vacancy is open to employees of Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust only.

NHS Band 6: £39,959 - £48,117 per annum (effective from 01/04/2026)

Hours Per Week: 37.5 full time 

Contract Type: Permanent 

Location: St Mary's Hospital (Isle Of Wight), Parkhurst Road, Newport, Isle of Wight, PO30 5TG

About the Role

An exciting opportunity has arisen to join Single Corporate Services – Patient Outcomes, supporting both Portsmouth Hospitals University NHS Trust (PHU) and Isle of Wight NHS Trust (IWT).

As a Senior Patient Outcomes Officer, you will play a key role in ensuring both Trusts meet their legal and regulatory obligations in relation to patient outcomes, while supporting assurance, escalation and governance processes that demonstrate our organisations are well led.

This role works across both Trusts as part of a shared corporate service, with the expectation of occasional travel between sites in line with service needs and the staff mobility agreement. You will work closely with clinical, operational and corporate teams at all levels, supporting the effective monitoring, triangulation and reporting of patient outcomes data to inform improvement and decision‑making.

The post reports to the Head of Patient Outcomes and is accountable to the Associate Director of Quality Governance.

Key Responsibilities

• Support the delivery and coordination of patient outcomes workstreams across both Trusts, ensuring alignment with national and local priorities.
• Contribute to the implementation of a coordinated approach to:
  • National audits and benchmarking
  • GIRFT and Model Hospital programmes
  • NICE compliance
  • Local audits and quality improvement projects (where applicable)
• Support the collation, analysis and triangulation of patient outcomes data to identify themes, risks, and emerging concerns.
• Assist in the preparation of regular and ad hoc patient outcomes reports for Trust Board and the Joint Patient Outcomes Subcommittee.
• Support the Head of Patient Outcomes in organisation wide surveillance and exception reporting of agreed quality metrics.
• Work collaboratively with clinical divisions, care groups and corporate teams to strengthen local assurance systems and promote consistent learning.
• Act as a point of contact for patient outcomes queries, developing effective working relationships across medical, nursing, AHP and corporate teams.
• Support agenda planning, coordination and documentation for patient outcomes meetings.
• Contribute to the development and implementation of policies and procedures within the Patient Outcomes portfolio, ensuring compliance with national standards and best practice.
• Work closely with Patient Safety, Patient Experience, Risk, Compliance and Health & Safety teams to enable effective data triangulation and learning.

About You

We are looking for a motivated, organised and analytical individual with experience in governance, quality, clinical effectiveness or patient outcomes within a healthcare environment.

You will be confident working autonomously, managing competing priorities and engaging with a wide range of stakeholders, while knowing when to seek advice or escalate concerns.

You will demonstrate:

• Strong written, verbal and presentation skills, with the ability to communicate complex or sensitive information clearly and professionally.
• Excellent organisational and planning skills, with attention to detail and high standards of accuracy.
• Strong analytical skills and confidence working with data, reports and performance information.
• The ability to build effective working relationships across clinical and non‑clinical teams.
• A proactive approach to improvement, learning and assurance.
• A clear commitment to Trust values, equality, diversity and inclusion, and continuous professional development.

For further information please refer to full job description.

Qualifications

Essential

• Experience working in a governance, quality, clinical effectiveness or patient outcomes–related role.
• NVQ Level 4 or equivalent experience.
• Knowledge of national patient outcomes agendas, audits, GIRFT, NICE or benchmarking programmes.

Experience

Essential

• Advanced skills for keyboard use for producing reports, spreadsheets and correspondence.
• Excellent verbal, telephone and written communication skills.
• Ability to use own initiative and deal with competing priorities.
• Works autonomously but can seek advice when necessary/manages a discrete area of work.

Desirable

• Management of team and line management responsibilities.
• Excellent skills to communicate effectively, both verbally and in writing including attention to detail and high standards of accuracy. 
• Planning and implementation skills including the ability to design, implement and evaluate all processes, systems and operating procedures.
• Organisational and presentation skills.

Knowledge

Essential

• IT experience and advanced analytical skills.
• Advanced understanding and application of patient outcomes, clinical effectiveness and application to practice.
• Understanding of national and local agenda related to patient outcomes workstreams.

Additional Information

Why Join Us?

You’ll be joining a forward-thinking, collaborative team working across two innovative NHS Trusts. We are committed to professional development, inclusive leadership, and fostering a culture of learning and excellence. You’ll have the opportunity to influence at a senior level and shape the future of quality governance across both organisations.

The health and wellbeing of our staff is at the forefront of everything we do. We are proud to be able to offer our staff some fantastic benefits including our on-site Nursery, access to our free Beach Hut for those long summer days, our on-site Wellness Centre including a gym and a swimming pool, access to our fantastic staff networks including LGBTQ, Race Equality and DisAbility, and awards ceremonies to recognise your achievements. We believe we can offer support to all of our staff when they need it the most.

We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation, and beliefs.