Senior Payments SME - Scheme Management
Trust unlocks our greatest potential.
For decades, the clearing of payments remained unchanged and unchallenged. We asked, what if there was a better way? What if we could make banking infrastructure faster, safer, more reliable, and easier to access for all? Here is where you can think radically and responsibly to find the best solution.
What happens when you know you’re inherently trusted? Trust creates safety. Safety encourages you to be brave, to challenge, to fail, to try new things and to execute. At ClearBank everything revolves around trust. We’re not expected to earn it, but we are expected not to break it. We’re trusted to own it. To solve issues in the moment. To know a good risk when we see one, and the judgement to know that ‘can’ doesn’t always mean you ‘should’.
What you can expect:
ClearBank is a place where you can do things differently and challenge the status quo. We will give you a high level of autonomy and transparency, and we trust you to make the right decisions for the bank.
If that excites you, how about joining our European COO team as a Senior Payments SME - Scheme Management? Reporting to the Head of Technology, you will act as a subject matter expert for assigned Payment Schemes, primarily SEPA and TARGET and be responsible for managing all Payment Scheme related activity including Scheme onboarding activities.
Specific responsibilities include acting as ClearBank Europe’s representative for assigned Payment Schemes and managing all scheme communications. Organising and managing Payment Scheme related testing and supporting other areas of the organisation. Being the ‘Go To’ person for Payment Scheme knowledge within the organisation providing information and advice to ensure that Payment Scheme and regulatory rules and requirements are adhered to across all activity undertaken.
Your role includes:
Subject matter expertise within assigned Payment Schemes i.e., SEPA, TARGET, SWIFT.
Have in depth knowledge and understanding of Payment Scheme rules and requirements and be familiar with the contents of reference manuals and documentation.
Maintain awareness of forthcoming changes within the Payments Industry and participate in ongoing Payment Scheme related projects when they arise both internal and external.
Act as the ClearBank Europe representative for assigned Payment Scheme committees, forums and working groups, attending meetings and workshops, and sharing output with relevant business areas, Product Owners, and Stakeholders.
Be a significant driving force behind the completion of Scheme Attestations for onboarding and ongoing assurance working closely with the Business Areas involved to gather required information, ensure all forms and questionnaires are completed satisfactorily and support sign off from Internal Audit prior to submission within given deadlines.
Manage all assigned Payment Scheme communications daily ensuring they are shared with the relevant business areas and that all required actions are completed and responded to within given deadlines.
Keep up to date with changes to Payment Scheme requirements and manuals, liaising with the business to ensure processes and procedures are updated and both scheme and regulatory compliance is maintained.
Coordinate and manage Payment Scheme related testing for European/International Payments providing the business areas involved with all necessary documentation, test plans and information to ensure they are set up to achieve successful outcomes.
Support Product Owners, IT Development Teams, and Business Stakeholders with all aspects of Payment Scheme requirements, assisting all functions internally with the development and implementation of new payment scheme related products and services.
Support the IT Development Teams with the testing of new payment related features and functionality providing sign off for Software Releases.
Provide subject matter expertise to support the development of systems by attending workshops, refinement sessions, stand ups and post incident reviews to help steer the teams towards the best technical solutions based on business requirements whilst maintaining adherence to Payment Scheme and Regulatory compliance.
Continually seek ways to improve processes and procedures, making them more efficient and effective particularly those which are Payment Scheme related.
Build and maintain relationships with Stakeholders across the business to meet role objectives and deliver key activities.
What you’ll bring
We believe that the best employees enjoy what they do. Candidates should have proven experience of working within the European Payments/Financial Services Industry. You will have a strong understanding and knowledge of the rules and requirements of the European Payment Schemes, particularly SEPA & TARGET. Successful candidates will be experienced in raising concerns and providing ideas, engaging with Product Owners and Business Stakeholders, helping them to make informed decisions. Candidates should also have sound knowledge of SWIFT, correspondent banking services and EU Regulations related to Funds Transfer and be aware of forthcoming changes within the Payments Industry both EU and International and understand how they will impact the organisation.
Core skills, minimum 5 years of experience with and in depth knowledge of:
SEPA/TARGET/SWIFT rules, regulations, reference manuals and procedure documentation.
Scheme attestation requirements and ongoing compliance.
EU Payment Schemes and Correspondent Banking
Funds Transfer EU Regulations and PSD2 requirements.
To excel in this role, you’ll also need:
Self-starter, able to work independently when needed, prioritise tasks and meet tight deadlines.
Ability to build strong cross-functional relationships and work collaboratively with stakeholders across the business.
Excellent communication skills both written and verbal with ability to communicate actions and intentions clearly and concisely.
Work under pressure whilst maintaining high level of quality and competency.
Strong attention to detail and good judgement.
Outstanding project management skills.
We are looking for motivated team players who are delivery focused and can suggest solutions as to how things can be done better, as we’re always looking to improve and do things differently. It is important that you have this mind-set too.
Regretfully we are not able to sponsor applicants for immigration purposes at the current time.
What makes a great ClearBank team member? Does this sound like you?
You focus on solutions and positive outcomes, thinking radically and responsibly to find the best result for our customers, your colleagues and the bank;
You actively seek feedback from others to drive your growth and development, always assuming positive intent from others and develop strong, trusting relationships you’re your colleagues and customers: you really, genuinely care;
You always strive for the highest quality, but you know that done is better than perfect; you welcome a challenge knowing that they learn as you go and iterate;
‘I’ before ’we’, isn’t in your vocabulary
If this sounds like you then we encourage you to dust off that CV and apply!
What we offer in return
We're flexible – We support a culture of flexibility which allows our employees to achieve a strong work-life balance.
Holiday – 27 days of annual leave per year, plus public holidays.
Work abroad – You have the flexibility to work outside of the Netherlands for up to 30 days in a rolling 12-month period.
Socials – Regular social events open to all.
Holiday swap – Option to swap your bank holidays to any other day of your choice.
Wellbeing – long term disability cover and accident cover.
Bigger than ClearBank – Take a couple of days per year to do something that matters to you.
Pension – We offer generous pension contribution without mandatory employee contribution.
Expense coverage – Mobile phone allowance and travel cost reimbursement.
Family – Enhanced family-friendly leave.
Personal development – We offer personal development budgets, opportunities to take part in role-related training and unlimited LinkedIn Learning.
And not forgetting the biggest benefit of all. The opportunity to be part of an incredible team that’s building a tech-bank fit for the future.
A little bit more about us!
ClearBank is Where You Can belong:
At ClearBank we think about Diversity, Equity and Inclusion (DE&I) a lot. Not because we think we should. But because we know we should – how else can we build a happy workforce and be successful as a business. We’re committed to making sure our teams reflect society. And we put energy and effort into making this a place where everyone feels at home, where they’re given the trust and encouragement to do their very best work. Here are some of the things we’re most proud of:
42% of our senior management roles are held by women
Our enhanced family leave policies
Launching our partnership with Code First Girls
Increasing awareness of neurodiversity in the workplace through our partnership with the Inclusive Group
Our hiring process and what you can expect:
Application: a member of our talent acquisition team will review your application against the key requirements for the role and let you know within two weeks whether you’re moving forward to the next stage;
Screening: You’ll spend 30-45 minutes speaking to one of our recruiters learning more about the role and ClearBank, and we’ll get it know more about you, your experience and how your skills align with the role (this will be via phone or Teams video call). You can expect to hear back from us within seven days following this meeting (if things are taking longer than expected, we’ll let you know that too);
First Interview: You’ll spend one hour with a member of our hiring team focusing on your skills, competencies and your ways of working at the same time we’ll give you time to ask more questions about the role, the team and learn more about the ClearBank culture. This will be via Teams.
Second Interview: This will be a competency-based interview with one or more members of our team.
Final Stage: You will have a final meeting with the Head of Department. This will be around 45-60 minutes.
Offer: Congratulations! Get ready to transform banking forever!
Our commitment to you as a candidate:
We will always try our best to get back to you within seven days of your interview whether you’ve been successful or not and provide you with feedback. Sometimes things take a little longer, so we may not have a decision to share but we will get it touch to let you know we need a little more time.
We’re unable to provide specific individual feedback at the application or screening stage but know that your application was reviewed and considered carefully.
We wish you the best of luck with your application and maybe we’ll be celebrating your new role at ClearBank soon!
Equal Opportunities
ClearBank is committed to ensuring equal opportunities throughout every stage of the recruitment process. ClearBank recognises that diversity is vital to the long-term success of the business in the communities and markets in which it operates. ClearBank is also a firm believer that an inclusive culture fosters greater employee engagement and collaboration.
ClearBank strives for diversity and inclusion of all forms, including (but not limited to): gender, age, educational and professional background, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief and sexual orientation.
As part of the Company’s commitment to equal employment opportunity, we provide reasonable adjustments, to candidates during the recruitment process, including to individuals with disabilities. We want to create a safe space that welcomes everyone so please let us know how we can accommodate you. In case you have any accessibility requirements you can share that with our Talent Acquisition team prior to your interview stage, if applicable.
The legal bit
By submitting your CV to ClearBank Limited you are providing your consent for us to use the information you provide for recruitment purposes. For more information on how we manage your data go and check out our Candidate Privacy Notice on the ClearBank website to see how we process, manage and look after your data. You are also allowing us to communicate with you by email and telephone for recruitment purposes.