What you’ll do
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Support the business through org redesign/restructuring by setting up clean ER processes, trackers and workflows in partnership with key stakeholders and legal.
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Create and maintain operational trackers and reporting in Microsoft 365 (Excel), including pivot tables and basic analysis to drive visibility and decisions.
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Build and document benefits and core People Ops knowledge (e.g., bereavement and related policies), turning “tribal knowledge” into clear employee-facing guidance.
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Deliver Tier 1 + Tier 2 employee support (not client-facing), triaging queries and escalating appropriately while keeping the employee experience high.
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Advise on grievances by educating employees and managers on the process (types, steps, what happens after submission), while ensuring correct routing/escalation.
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Identify operational gaps end-to-end and implement improvements (design → document → roll out → iterate), with strong attention to detail and pace.
What you’ll need
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5–10 years of experience, with at least 5 years in People Operations (strong ops craft, not a pure HR advisory profile).
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Baseline Employee Relations experience, ideally including exposure to restructuring processes (not necessarily expert level).
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Strong Microsoft 365 capability, especially Excel: pivot tables, running reports, basic calculations and analysis, and maintaining trackers.
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Demonstrated ability to create structure where little is documented: building clear processes, guides, and employee communications.
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Confident stakeholder management and employee-facing communication (internal), with a proactive, service-minded approach across Tier 1/Tier 2 support.
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Barcelona (Spain) based, and fluent in Spanish and English.
Bonus points
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HRIS experience (e.g., HiBob) and/or ATS exposure (e.g., Greenhouse).
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Prior experience in high-growth scaleups/fintechs or similarly fast-paced environments.
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Working familiarity with employment law/compliance topics relevant to Spain and/or multi-country environments.
