Senior Practice Manager - Central London Clinic
About Us
At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our global clinics, have allowed us to lead the change against “we caught it too late again".
The Senior Practice Manager will oversee day-to-day operations for Prenuvo’s first Central London clinic, ensuring seamless execution across clinical services, regulatory compliance, and operational excellence.
This leader will be accountable for maintaining CQC compliance, driving clinic financial and operational performance, building strong patient and partner relationships, and leading a high-performing multidisciplinary team.
This role requires an experienced operations leader with a proven track record managing private healthcare practices in the UK, exceptional people management skills, regulatory expertise, and commercial acumen.
This is a full-time, on-site position. In the short term, the London clinic will operate Monday through Friday. As the clinic grows, operations are expected to expand to seven days a week.
Help reshape the world through proactive healthcare while working with cutting-edge technology and high-performing teams with deep expertise - join us to make a difference in people’s lives!
What You'll Do
Clinical Operations & Leadership
- Lead all aspects of daily clinic operations to ensure seamless, safe, and efficient service delivery
- Build, mentor, and manage a high-performing multidisciplinary team (MR Radiographers and Patient Liaisons)
- Maintain exceptional patient experience standards aligned with Prenuvo’s global brand and service model
- Champion a culture of professionalism, accountability, and continuous improvement
Regulatory & Compliance (CQC)
- Partner with the Clinical Leader to ensure full and ongoing CQC compliance across all regulated activities
- Lead preparation and readiness for CQC inspections, audits, and external evaluations
- Uphold data governance, safety protocols, and clinical quality standards in line with UK healthcare regulations
Operational & Financial Management
- Oversee workforce planning, scheduling, procurement, and facility operations to optimise efficiency and service delivery
- Monitor and analyse key performance indicators (KPIs) - including patient satisfaction, service utilisation, and financial performance - and implement action plans for improvement
- Develop and execute operational plans that support growth and scalability
- Manage clinic budgets and ensure alignment with overall business objectives
Sales, Growth & Business Development
- Drive patient volume and revenue growth through local outreach, community engagement, and physician/partner relationships
- Collaborate with marketing and business development teams to execute local patient acquisition strategies tailored to the UK market
- Represent Prenuvo in the community, fostering partnerships and raising awareness of proactive healthcare.
What You'll Bring
Essential
- 5+ years of senior leadership experience in private healthcare practice or clinic management, ideally within a high-end or diagnostic setting
- Proven success managing multidisciplinary teams and delivering exceptional patient care and operational outcomes
- Strong knowledge of CQC standards, governance frameworks, and UK healthcare compliance requirements
- Commercially savvy with experience managing budgets, financial performance, and service delivery KPIs
- Excellent interpersonal, communication, and stakeholder management skills
- Highly organised, proactive, and comfortable working in a dynamic, fast-growing environment
- Must be located within a reasonable commuting distance to the Fitzrovia / Central London area, ideally under 45 minutes, as this is an on-site role
Desirable
- Previous clinical background (e.g., radiography, nursing, physiotherapy) with professional registration (e.g., HCPC, NMC) - highly desirable but not essential
- Basic Life Support (BLS) Certification
- Experience launching or scaling new clinics or healthcare services
- Familiarity with MRI or advanced diagnostic imaging environments.
Our Values
First: we are Pioneers
- Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.
Second: we are Platform-Builders
- We’re always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what’s ahead – in a mindset of ownership and duty to our mission.
Above all: we are Patients
- We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients’ lives, and we won’t stop till everyone can benefit from our work.
What We Offer
- An avenue to make a positive impact on people's lives and their health
- We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member
- Growth opportunities are at the heart of our people journey, we’re doing big things with bright minds - there is no single path to success, it can be shaped along the way
- Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize
- We offer a generous annual leave entitlement that meets UK statutory requirements, supporting a healthy work-life balance. to support work-life balance
- UK employees are eligible for our Workplace Pension scheme, helping you save for retirement with employer contributions
- We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules.
Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to jobs@prenuvo.com.