The Opportunity
This isn’t just a Senior Product Designer role; you’ll craft intuitive, powerful workflows for real users in the field — from network deployment managers to technicians in low-connectivity environments. You’ll investigate user problems deeply, uncover actual needs, and translate them into elegant, efficient, and high-impact product experiences.
You’ll work closely with product, engineering, research, customer success, and industry experts to bring clarity to ambiguous problems and deliver designs that drive measurable improvements in usability, adoption, and customer satisfaction. If you thrive on empathetic discovery, intelligent problem framing, and beautifully implemented software design, this role will suit you well.
What You’ll Do
Uncover user needs through research and transform them into clear problem definitions and UX direction.
Create structured UX flows, wireframes, and high-fidelity mockups aligned with design-system standards.
Validate designs through user testing, feedback loops, and qualitative/quantitative insights.
Partner with product and engineering to ensure designs are accurately implemented and feasible.
Drive design clarity and quality with independent ownership, critical thinking, and strong communication.
The Skill Set:
UX Design & Problem SolvingDemonstrates deep curiosity and ability to uncover users’ true needsProduces highly structured user flows, wireframes, and mockupsUnderstands the end-user’s operational context, limitations, and goalsDesign workflows that eliminate friction and improve user clarityShows a thoughtful design process in portfolio workAgency, Curiosity & Critical ThinkingTakes initiative and self-directs without close supervisionInvestigates ambiguous problem spacesAsks thoughtful questions that clarify needs, constraints, and success outcomesExplores and uses modern design and AI toolsOwns outcomes, not just tasksUser ResearchConducts interviews, usability testing, and workflow analysisSynthesises learnings and extracts actionable insightsShares findings that influence product directionBalances research depth with product velocityWorks comfortably in ambiguous, discovery-heavy contextsUI Design & Visual CraftCreates clean, consistent, visually clear interfacesPays strong attention to spacing, hierarchy, and detailWorks within and contributes to a shared design systemDemonstrates well-composed visual work in portfolioDesigns for clarity and intuitive comprehensionDesign System ContributionUtilizes existing components effectivelyContributes improvements and new patternsDocuments design intent and component guidelinesAdvocates for consistency across UX surfacesSupports design scalability and shared standards
Within 90 Days, You’ll:
Develop a strong understanding of Sitetracker users and workflowsContribute UX and visual design artefacts to feature developmentParticipate in design reviews and implementation cyclesBuild collaborative working relationships across product and engineeringDemonstrate independent problem exploration
Within 180 Days, You'll:
Lead design for mid-sized product features or verticals. Conduct and share research insights with cross-functional teamsProactively identify UX opportunities and improvementsContribute patterns or components to the design systemHelp improve the overall user experience through process insight
Within 365 Days, You'll:
Become the UX lead for a specific problem or product areaDeliver end-to-end design from research through deliveryInfluence product direction based on user empathy and design reasoningImprove user workflows through thoughtful design iterationPartner with PMs on strategic design decisions and problem shaping
About Sitetracker
Sitetracker was founded ten years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service. That problem has become even more pronounced due to the eventual explosion of 5G. Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers.
However, over the years, we realized that this challenge isn’t localized to telecommunications – it’s pervasive nearly everywhere and has reached an inflection point. Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges. Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges.
We are exceptionally proud of the company we’ve built (we were recently recognized as the
#2 place to work in San Francisco, as well as one of the top places to work in the entire United States). Our people are extraordinary and we’re continuing to invest in our people-first culture.