Senior Product Owner - Omnichannel Technology

Are you ready to lead the modernization of tech and product at Rituals? Do you thrive in an environment with the freedom to shape processes, influence stakeholders, and contribute to our emerging product management practices? Join us as a Senior Product Owner in the Omnichannel Technology team (Tech & Data Department) and help drive the success of the Product team.

Meet the Team
You’ll be part of the new Omnichannel Technology product team within the Sales & Customer Activation Value Stream. This stream consists of 4 product teams responsible for data products and technology focused on Sales and Customer data globally across all DTC channels. You will collaborate closely with the Platform Manager, Staff Engineers, Business Architect, Data Product Owners, Engineers, and Subject Matter Experts to shape and drive the strategy.

Your Role
In this position, you will take ownership of both product and project responsibilities. You’ll lead initiatives that modernize our commerce platform, enable data-driven decision-making, and ensure operational excellence across systems and processes. Your work will directly influence customer experiences in-store, online, and across omnichannel channels. Key responsibilities include:

• Own the product vision and strategy: Drive the modernization strategy and execution of the commerce platform including POS, OMS, inventory, logistics, etc., for global scale. Shape build-vs-buy decisions that influence the long-term strategy.
• Champion Product and data-driven mindset: Collaborate to architect and execute various features, data models, and integration pipelines with downstream and cross-platform systems to support customer experiences in-store, online, and omnichannel. Establish metrics and use a data-driven approach towards storytelling.
• Platform at scale: Collaborate with the data and engineering teams to abstract systems, evolve data pipelines, and integrations for scale. Work closely with the Platform Manager to drive platform stability and scalability.
• Operational excellence: Work closely with the Service & Product Ops Manager to design efficient and scalable processes for team and consumers.
• Master of Many: Handle complex stakeholder landscapes and navigate a fast-paced, data-driven environment.

Qualifications

To succeed in this role, we are looking for a candidate with a strong background in product ownership and cross-functional leadership. Ideally, you bring:

• Minimum of 3-5 years of experience as a Product Owner in a data-driven environment, preferably within the retail sector
• Has led 2 or more teams at the same time as a Product Owner
• Proven experience leading and managing cross-functional teams within an Agile framework
• Strong understanding of product management practices and agile methodologies (Scrum/Kanban)
• Excellent communication, collaboration, and interpersonal skills with the ability to influence stakeholders at all levels
• Prior experience with data management best practices and working knowledge of data modeling concepts, data products, etc.
• Experience working in strong product- and consumer-first mindset teams, omnichannel technology, Sales & Marketing is a strong plus
• Experience working with Google Cloud Platform (GCP), BigQuery is a plus

Location and Working Conditions

At Rituals, we believe in the power of connection: with ourselves, each other, and the world around us. That is why we work 80% from the office (typically four days per week) and 20% from home. Together, we bring our brand philosophy to life by transforming everyday routines into meaningful moments.

Your Steps to Your New Career

The next steps are:

• Our recruiter, Renée, will contact you within 10 working days.
• An introductory meeting with a team member and the hiring manager follows.
• A second interview where you may be asked to present your approach or ideas.
• In the event of a positive outcome, you will receive a proposal with the terms of employment.

Any questions? Our recruiter Renée is happy to speak to you via renee.havenaar@rituals.com. Please note that applications via e-mail are not taken into consideration.