ValGenesis is a leading digital validation platform provider for life sciences companies. ValGenesis suite of products are used by 30 of the top 50 global pharmaceutical and biotech companies to achieve digital transformation, total compliance and manufacturing excellence/intelligence across their product lifecycle.
Learn more about working for ValGenesis, the de facto standard for paperless validation in Life Sciences: https://www.
valgenesis.com/about
Responsibilities:
Lead all technical aspects of projects; plan, execute, and track client engagements across implementations, adoption services, health checks, and broader digital transformation initiatives.Understand customers’ pain points, help define operational objectives, and recommend optimal solution functionalities.Identify and communicate product enhancements; minimize new feature requests by guiding customers to outcomes with current capabilities.Conduct post‑implementation reviews; document best practices and guidance for internal and external use.Proactively identify technical risks, propose mitigations, and drive resolution with stakeholders.Contribute to SoW discussions and provide effort estimates for non‑standard services.Analyze business processes and requirements; design, document, and confirm configurations with clients.Build strong relationships with client SMEs and project teams; participate actively in status meetings and workshops.Collaborate with Product to relay customer feedback; analyze post‑deployment discrepancies and correct implementation processes.Support system adoption and global rollouts; help identify areas to expand services and product use.Maintain accurate timesheets; complete mandatory training related to quality systems and products.Lead, mentor, and guide delivery BAs and process leads; cultivate a collaborative, high‑performing team and drive continuous improvement.
Requirements:
Master’s degree in Chemical Engineering, Biological Engineering or related field6 - 8 years in pharma and/or pharma related consulting (CQV, CSV/CSA, Process Validation, Cleaning Validation)Adaptability in fast‑moving, unplanned project situations; continuous improvement mindset.Strong technical leadership and negotiation across quality, scope, and schedule.Ability to build trust with customers and stakeholders; excellent coaching skills for junior team members.Outstanding active listening; ability to translate complex technical language into customer‑friendly terms.Excellent conflict management skills.Tech-savvy and passionate about technologyValGenesis VLMS Knowledge will be strongly valuedLanguages: English (mandatory), Portuguese (valued), German (valued)
We’re on a Mission
In 2005, we disrupted the life sciences industry by introducing the world’s first digital validation lifecycle management system. ValGenesis VLMS® revolutionized compliance-based corporate validation activities and has remained the industry standard.
Today, we continue to push the boundaries of innovation ― enhancing and expanding our portfolio beyond validation with an end-to-end digital transformation platform. We combine our purpose-built systems with world-class consulting services to help every facet of GxP meet evolving regulations and quality expectations.
The Team You’ll Join
Our customers’ success is our success. We keep the customer experience centered in our decisions, from product to marketing to sales to services to support. Life sciences companies exist to improve humanity’s quality of life, and we honor that mission.
We work together. We communicate openly, support each other without reservation, and never hesitate to wear multiple hats to get the job done.
We think big. Innovation is the heart of ValGenesis. That spirit drives product development as well as personal growth. We never stop aiming upward.
We’re in it to win it. We’re on a path to becoming the number one intelligent validation platform in the market, and we won’t settle for anything less than being a market leader.
How We Work
Our hybrid schedule is 3 days per week, within a reasonable commuting distance to our Lisbon office. We believe that in-person interaction and collaboration fosters creativity, and a sense of community, and is critical to our future success as a company.
ValGenesis is an equal-opportunity employer that makes employment decisions on the basis of merit. Our goal is to have the best-qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristics protected by local law.