Senior QA Engineer (Hybrid)

At Umpisa Inc., our mission is to make the Philippines be known globally as a tech hub. 

Umpisa Inc. is a progressive technology services company that partners with select industries, clients and people to work on pioneering and industry-changing solutions via digital transformation, modern software development and venture building.

We create a set of world-class and impactful products and solutions to help organizations and individuals live better lives. We offer demanding, challenging and rewarding careers in software development, product development, emerging technologies, and more for the right candidates.

Essential Skills:

• Aligns with our values: Excellence, Integrity, Professionalism, People Success, Customer Success, Fun, Innovation and Diversity
• Strong communication skills
• Strong problem solving and analytical skills
• Excellent problem-solving ability
• Would like to work as part of a self-organizing Scrum team in a scaled agile framework
• Must be a self-starter and loves to collaborate with the team and client

Summary:

We are seeking a highly skilled Senior QA Engineer to join our innovative team. In this role, you will help guide the QA team and drive the quality assurance process for complex web, backend, and hybrid mobile application projects. You will be responsible for designing, developing, and executing advanced testing strategies across multiple platforms and technologies, ensuring our applications are modular, scalable, and provide a seamless user experience.

As a Senior QA Engineer, you will manage large-scale testing efforts, uphold high standards of software quality, and influence QA practices across the organization. Additionally, you will mentor junior team members, fostering a culture of continuous improvement within the QA team. Your expertise in software testing, automation, and quality best practices will be crucial in delivering reliable and efficient applications.

Key Responsibilities:

Test Strategy & Execution:

• Design and Implement Testing Strategies: Lead the design and execution of comprehensive test strategies, ensuring high standards of software quality for complex web and hybrid mobile application projects.
• Testing Efforts: Oversee both manual and automated testing efforts across multiple projects, leveraging modern testing frameworks to achieve efficient and reliable results.
• Defect Management: Manage defect tracking, resolution, and validation processes, ensuring issues are prioritized and resolved promptly.
• Test Automation: Implement robust testing strategies, including automated tests, to ensure comprehensive test coverage and high-quality deliverables. Advocate for best practices in test automation and integrate them into the CI/CD pipeline.
• Performance Testing: Conduct performance testing using tools like JMeter and LoadRunner to ensure applications meet performance standards across various devices and platforms.

Collaboration & Alignment:

• Cross-Functional Collaboration: Work closely with product management, design, and development teams to ensure alignment on quality goals and seamless integration of QA processes.
• Project Leadership: Take responsibility for specific projects, including the creation of test cases, development of test automation, and active participation in sprint activities.
• Continuous Improvement: Drive continuous improvement in QA processes and practices by identifying areas for enhancement and implementing best-in-class quality assurance methodologies.
• Agile Methodology: Participate in Agile practices such as sprint planning, daily stand-ups, and retrospectives, ensuring iterative progress and continuous delivery.
• Client Coordination: Provide regular updates, maintain documentation, and coordinate with clients during the UAT phase to ensure all testing requirements are met.

Testing Tools & Automation:

• Integration with DevOps: Collaborate with DevOps teams to integrate testing environments into the CI/CD pipeline, ensuring seamless and automated execution of tests.
• Technology Evaluation: Stay current with industry trends and emerging technologies in software testing, recommending and evaluating new tools, frameworks, and libraries to enhance the QA process.

Project Management & Documentation:

• Task Estimation: Provide accurate estimations for project timelines and testing efforts, with strong prioritization skills to manage multiple testing initiatives effectively.
• Documentation: Create and maintain comprehensive documentation for test cases, test strategies, and test results to ensure clarity and long-term maintainability.
• Quality Metrics: Assist the QA Lead in defining quality metrics and ensuring they are adhered to throughout the software development lifecycle.

Quality Assurance Leadership:

• Mentorship: Mentor and guide junior QA engineers by providing technical support and fostering a culture of continuous learning and improvement within the QA team.
• Process Adherence: Ensure adherence to best practices in testing, automation, and CI/CD, promoting modular, scalable, and flexible QA processes.
• Testing Initiatives: Initiate and lead testing efforts, coordinating with cross-functional teams to guarantee thorough test coverage and execution.
• Enhance QA Processes: Collaborate intimately with the QA Lead to assess and enhance quality assurance processes, methodologies, and tools. Identify areas for improvement in the testing process and suggest enhancements, including the adoption of new testing strategies, tools, or workflows.
• Standards & Tools: Support the QA Lead in enhancing standards, processes, and tools to improve the QA team's workflow and efficiency.

Requirements

Experience:

• Years of Experience: 7+ years in software testing, with at least 2 years in a senior or lead role.
• Testing Expertise: Extensive experience with test automation frameworks and tools.
• Proven track record of managing large-scale testing projects.
• Frameworks & Tools: Proficient in test automation frameworks such as Selenium, Appium, JUnit, Playwright, and TestNG. Experience integrating third-party testing tools like BrowserStack and Sauce Labs into the testing pipeline to enhance test coverage across various environments and devices.

Technical Skills:

• Programming Languages: Mastery of programming and scripting languages essential for automation tasks, including Python, JavaScript, and Java. Testing Types: Comprehensive knowledge of various testing types, including functional, regression, performance, and API testing.
• Cloud & Performance Testing: Experience with performance testing tools (e.g., JMeter, LoadRunner) and working in cloud-based environments (e.g., AWS).
• CI/CD Integration: Experience collaborating with DevOps teams to integrate testing environments into the CI/CD pipeline, ensuring seamless and automated execution of tests.

Tools & Methodologies:

• Test Automation: Proficient in using test automation frameworks and tools to develop and maintain automated test scripts.
• Agile Practices: In-depth understanding of Agile methodologies and participation in Agile practices, including sprint planning, scrum ceremonies, and iterative development cycles.
• DevOps Practices: Familiarity with integrating testing into DevOps practices and CI/CD pipelines.

Soft Skills:

• Leadership & Mentorship: Strong leadership and mentorship abilities, with a proven track record of guiding and developing junior QA engineers. Ability to provide technical support and foster a culture of quality.
• Communication & Collaboration: Excellent communication, organizational, and interpersonal skills, with the ability to work effectively across teams and stakeholders.
• Problem-Solving: Problem-solving mindset with a focus on delivering high-quality, user- centric solutions.
• Task Management: Ability to manage and prioritize multiple tasks in a fast-paced environment.

Preferred Qualifications:

• Mobile & Web Applications: Experience in testing hybrid mobile applications (React Native, NativeScript), web applications (ReactJS, Angular), and other frontend relate frameworks, as well as APIs.
• Performance Testing: Knowledge of performance testing tools (e.g., JMeter, LoadRunner).
• Agile Methodology: Familiarity with Agile/Scrum methodologies.
• Cloud Environments: Experience working in cloud-based environments (e.g., AWS, DevOps Integration: Proven experience collaborating with DevOps teams to integrate testing environments into the CI/CD pipeline.
• Process Improvement: Demonstrated ability to assess and enhance QA processes, methodologies, and tools. Experience in pinpointing areas for improvement and suggesting new strategies, tools, or workflows.
• Project Ownership: Commitment to taking responsibility for specific projects, including the development of test cases, advancing test automation, and active engagement in sprint activities.
• Client Coordination: Experience in providing updates, maintaining documentation, and coordinating with clients during the UAT phase.

Education:

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.