Senior Salesforce Platform Strategist

Industry: IT Services and IT Consulting

Seniority level: Mid-Senior level

Min Experience: 5 years

Location: Remote (India), India

JobType: full-time

We are seeking a Senior Salesforce Platform Strategist to lead the design, modernization, and optimization of complex Salesforce environments across enterprise programs. This role is focused on shaping long-term platform strategy, ensuring architectural integrity, and delivering scalable CRM ecosystems that drive measurable business impact.

You will work at the intersection of business transformation and technical excellence—translating organizational objectives into resilient Salesforce solutions. This position requires strong architectural judgment, hands-on technical depth, and the ability to influence stakeholders at multiple levels.

Key Responsibilities

Platform Strategy & Architecture Leadership

Develop forward-looking Salesforce platform strategies aligned with business growth objectives.

Architect scalable, secure, and high-performing solutions across multi-cloud environments.

Create comprehensive solution blueprints including data architecture, automation frameworks, and integration models.

Define system boundaries, integration standards, and governance policies to ensure long-term sustainability.

Drive platform rationalization and modernization initiatives.

Solution Engineering & Integration Excellence

Lead design across Sales, Service, Marketing, and Experience Cloud implementations.

Architect API-first integrations connecting Salesforce with ERP systems, data warehouses, and third-party applications.

Implement automation strategies using Flow, Apex, platform events, and orchestration tools.

Design enterprise-grade security and data governance frameworks.

Ensure high system reliability, scalability, and performance optimization.

Delivery Oversight & Technical Governance

Establish architecture review processes and enforce engineering best practices.

Provide technical mentorship to architects, developers, and consultants.

Identify architectural risks and ensure proactive mitigation strategies.

Oversee solution quality from design through deployment and post-go-live optimization.

Executive Advisory & Business Alignment

Engage senior stakeholders to align CRM initiatives with strategic priorities.

Translate complex technical designs into business value narratives.

Lead roadmap planning sessions and executive solution presentations.

Guide decision-making on platform enhancements, AI adoption, and digital transformation investments.

Growth Enablement & Organizational Impact

Contribute to proposal development, technical estimations, and pre-sales strategy.

Build reusable solution frameworks and architectural standards.

Foster a culture of innovation, documentation excellence, and knowledge sharing.

Support capability development across the Salesforce practice.

Candidate Profile

Required Qualifications

5–6 years of experience delivering Salesforce solutions in enterprise environments.

Proven leadership in architecting large-scale, multi-cloud Salesforce programs.

Strong expertise in integrations, automation, API design, and data modeling.

Experience designing secure, scalable solutions across global deployments.

Ability to communicate effectively with executives, technical teams, and business users.

Experience working with international stakeholders (US/UK markets preferred).

Preferred Qualifications

Experience with Nonprofit Cloud or NPSP implementations.

Exposure to Salesforce Data Cloud and AI-powered capabilities.

Understanding of AI-driven CRM enhancements and generative AI use cases.

What This Role Offers

Strategic ownership of enterprise CRM transformation initiatives.

High visibility with leadership and global clients.

Opportunity to influence next-generation AI-enabled CRM architecture.

A collaborative, innovation-driven work environment with strong growth potential.

Core Skills

Salesforce Platform Strategy · CRM Architecture · Multi-Cloud Implementation · API & Integration Design · Automation & Governance · Data Architecture · AI-Enabled CRM · Stakeholder Advisory · Technical Leadership